Customer Support Representative

Recruiter
Vapormatic UK
Location
Exeter, Devon
Salary
Competitive
Posted
02 Aug 2019
Closes
16 Aug 2019
Ref
225809239
Contract Type
Temporary
Hours
Full Time

Customer Support Representative

Export Sales

Maternity Cover, 14 months temporary contract, Monday to Friday

Exeter

Founded in 1949, the Vapormatic UK. Ltd has grown into a global company, marketing one of the largest ranges of replacement tractor parts and accessories in the world and distributing products to a growing customer base in over 70 countries. 

Vapormatic has its head office based in the UK, with regional subsidiaries in Ireland, Mexico and New Zealand, offering a comprehensive range of over 30,000 quality parts and accessories for all makes of tractor and equipment.  Customer focused, Vapormatic is committed to delivering its company values of Quality, Availability, Service and Value.

Reporting into the Regional Sales Manager within the busy export sales department this role has the following duties and responsibilities:

  • Providing first class support to Customers, Subsidiaries and our Territory Management team through customer service, customer order processing and account management
  • Primary contact for resolving any concerns and issues raised
  • Providing translations and language support

Knowledge and Skills needed to be successful in this job:

  • High level of competency in both written and spoken Spanish
  • Experience in customer support and can demonstrate understanding of customer business requirements
  • First class communication skills with the ability to negotiate and resolve issues with guidance
  • Good IT and administrative skills
  • Relevant degree, similar qualification or business experience
  • A knowledge of written and spoken French would be desirable.

John Deere is an equal opportunities employer.

For further details and to apply visit our Careers page, Job-Opportunities-UK by clicking apply.

Closing date: Friday 16 August 2019.