Travel FRENCH Group Operations Executive

TMS Talent
23000.00 - 30000.00 GBP Annual
31 Jul 2019
18 Aug 2019
Multi lingual
Contract Type
Full Time

Great opportunity for an experienced FRENCH Group Operations Executive to join our client who is now looking to recruit for a French Speaker, dealing with quotations and maintaining relationships with your agents.

As an Group Operations Executive you will undertake an array of tasks & responsibilities:

  • Accurately distribute the workload within the team and interpret instructions, issues arising, and then implement actions according to policies and procedures
  • Maintain and develop existing and new customers through appropriate channels in order to optimise quality of service, business growth, and customer satisfaction
  • Respond to and follow up sales enquiries using appropriate methods ensuring all deadlines are adhered to and operations run in a timely manner
  • Meticulous planning itinerates and operating groups/tours
  • Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, sustainable relationships and effective service
  • Book & negotiate services in accordance with the itineraries (e.g. coaches, guides, restaurants, etc.)
  • Manage, organise, and update relevant data using database applications;
  • Interpret instructions and issues arising, and then implement actions according to policies and procedures

Group Operations Executive Skills & Requirements:

  • Attention to detail and accuracy
  • Fluent - written and spoken - in both FRENCH and English
  • Able to work under pressure and multitask
  • Experience in the travel industry, group operations and the FRENCH market
  • Knowledge of the UK & Ireland as a destination
  • Good knowledge of Microsoft office application (World / Excel / PowerPoint).

For a fully confidential Application on thisGroup Operations executive, please contact Elena.

Please note, by applying to this job vacancy, you agree that TMS Talent may hold your personal details on our secure database for the sole purpose of helping you with future employment. We will never pass your details to a 3rd parties without your written permission. You have the right to request for your details to be removed at any time, please contact us and we will action immediately.

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