IT Support Specialist

Location
Torquay, Devon
Salary
£20K pro rata
Posted
01 Aug 2019
Closes
19 Aug 2019
Ref
154135_ROH
Contract Type
Contract
Hours
Full Time

IT Support Specialist
37.5 hours per week
Nine-month fixed term contract
£20K pro rata
Torquay

Rowcroft Hospice serves the people of South Devon by providing specialist care to patients with progressive, life limiting illnesses. The successful candidate will work in the IT department, who provide a broad range of IT services to staff, volunteers, patients and visitors.

We have an exciting opportunity for an IT Support Specialist to join our small but effective IT Team delivering all IT services across at Rowcroft Hospice and in collaboration with the wider healthcare partnership, in Devon. You will excel in IT service quality, drive incident response and resolution against agreed service levels.

You will provide 1st and 2nd line technical support across a range of IT and user issues escalating to appropriately skilled team members and support resources, as required to deliver to service levels. You will have strong technical skills with experience of investigating, diagnosing and resolving desktop, network, data and other support issues.

A commitment to quality of service, excellence in healthcare and the development of IT capabilities and services is integral to this role. We are looking for someone who can work effectively in a team but has the energy and determination to take responsibility and drive improvements. You will be someone who cares about customer satisfaction, with excellent communication skills and a drive to keep all stakeholders informed of progress.

Additional benefits include training, 27 days holiday, pro rata, plus bank holidays, pension and childcare vouchers.

Closing date: 19 August 2019
Interview Date: To be confirmed

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the button to be directed to our website to download the job description and complete the application process.

More information about benefits is available on our careers website.

No agencies please.