Hotel Reservations Agent

Recruiter
Anonymous
Location
London
Salary
20000.00 - 22000.00 GBP Annual + Excellent Benefits
Posted
31 Jul 2019
Closes
28 Aug 2019
Contract Type
Permanent
Hours
Full Time
HOTEL RESERVATIONS AGENT

CENTRAL LONDON

MONDAY TO FRIDAY 9AM TO 6PM

GBP22,000 + EXCELLENT BENEFITS

THE OPPORTUNITY

We're recruiting for an Experienced Reservations Agent to join a Multi-Award winning Global business that is located in the heart of Central London. The successful candidate will be based at the companies head office and will be working within the companies Central Reservations department within their Corporate Reservations team.

The Company has an impressive list of Large Corporate clients and you will be responsible for handling their reservations enquiries, confirming bookings and more importantly providing first class customer service at all times.

This marketing leading organisation offers excellent training & career development making it one of the best companies to work for in the sector. The perfect opportunity if you'd like to join a fast paced business where you can truly make a career for yourself.

THE ROLE:

Working within the Corporate Reservations team you will be looking after some of the most well-known reputable clients within the Global Business Community
Handing reservations enquires by Phone, Email, Web Portals, Business Travel Agents and Online Booking Agents
Dealing within individual & group bookings
Understanding the clients needs and ensuring the correct property is selected in terms of location, facilities, budget and grade of property
Ensuring a high conversion of enquiries to bookings by providing an informative and professional approach
Preparing booking confirmations to the client and ensuring all special requests are passed to the property in advance of booking
Attending internal team meetings and providing updates on specific corporate clients
Liaising with the Sales & Finance team's about existing accounts and the individual properties
Working to ensure that all enquiries are handled promptly and that all confirmations are set within ample time
Updating and maintaining the reservations systems, processing bookings and ensuring all contact information is correct
Attending regular training & development sessions to enhance your careerTHE PERSON:

Must have 12 months experience within a fast paced reservations role
Experience must be from either Hotels, ApartHotels, Serviced Apartments or Business Travel background
Computer literate with MS Word, Excel, Outlook and computerprised reservations systemsTO APPLY:

We are progressing suitable candidates to interview shortly for this position, therefore, if you are interested and have the right experience then please send your CV for immediate consideration

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