Customer Service Advisor

4 days left

Recruiter
Ingeus
Location
Birmingham
Salary
,
Posted
31 Jul 2019
Closes
28 Aug 2019
Contract Type
Permanent
Hours
Full Time
Be in the business of healthier futures.

Our health team delivers integrated lifestyle and preventative services that equip people with the right knowledge, skills and support to live better, more independent and healthier lives.

Be an NDPP Customer Service Advisor

This role is all about supporting our health programme (National Diabetes Prevention Programme).

In brief you will:
  • Provide participants with a brief overview of the National Diabetes Prevention Programme.
  • Receive incoming/making outgoing calls to book participants in for group sessions with a health educator based in various locations usually within easy reach of participants' homes.
  • Complete assessments and booking blood tests.
  • Update company database systems to ensure all clinical notes are fully up to date, sessions are booked correctly and appropriate letters sent out to maintain compliance.
Join us

Join our ambitious team, who, each year deliver impressive results and help build a better society and create better life chances for more people in more places and in more ways.

We know that life is about more than just the day job. That's why, in return for your hard work, you'll enjoy our flexible working approach to help you achieve a great work-life balance. In addition, our competitive benefits package includes healthcare, two days off per year for charity or community work, a day's annual leave to enjoy your birthday and more.

If this role sounds like it's for you, please apply and we will contact you to discuss the opportunity.

Additional information

Ingeus is an inclusive employer that celebrates diversity. We want our workforce to reflect the societies we serve and welcome people from every walk of life to apply to our roles.

We are also committed to safeguarding and promoting the welfare of children, young people and adults and expect all employees and volunteers to share this commitment. Employment will commence following a basic DS check.