Commercial Assistant

5 days left

Fleetwood Town Football Club
31 Jul 2019
28 Aug 2019
Contract Type
Full Time
An exciting opportunity has arisen within Fleetwood Town Football Club for an experienced Commercial Assistant to join our dynamic team based in Fleetwood.
Fleetwood Town Football Club's senior management team needs administrative support in our commercial, ticketing and retail departments.
About The Role:
This is an exciting opportunity to join the club and help deliver a fantastic match day experience across the site. This will include building a rapport with supporters, working closely with all the teams onsite, and helping the club achieve its goals.
This role is a great opportunity to get involved in the football/sports industry whilst learning a wide range of skills with full training provided.
Roles and Responsibilities (but not limited to):
  • Be the public face of Fleetwood Town, engaging with visitors, guests and supporters of the Club
  • Supply information and assistance to the general public, other guests, clients and customers.
  • Answer telephone enquiries, providing support and selling tickets
  • Work closely with the Ticket Office staff, Commercial Manager and General Manager
  • Provide administrative support service
  • Assist with the booking process and delivery of matchday hospitality
  • Carry out tasks related to match days: pre, during and post-match, including allocation of tickets, car parking, press-box, programme distribution, officials' documents etc
  • Support close season activities, including season ticket renewals, sponsorships
  • Other administrative duties as may reasonably be required
  • Provide cover for the Ticket Office Manager
Behaviours and Experience:
  • Good communication skills and a confident disposition
  • Good written and numeracy skills
  • Work well under pressure and on own initiative
  • Great organisational skills, including workload prioritization and attention to detail
  • Basic IT Skills (including MS Word, Excel email and Internet)
  • Polite & friendly manner
  • GCSE A-level or above, or evidence of successful performance at that level
Other requirements:
  • A full driving licence
  • Ability to be flexible with working hours
  • Subject to DBS Disclosure certification
Hours of work:
  • Monday to Friday 9am - 5pm
  • All home match days
  • Club shop non-matchday Saturday (Rota 9am - 1pm)
  • Working hours to meet the demands of the business
What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Please note if successful you will be required to attend an interview with the hiring manager within 1 week of the closing date.
Fleetwood Town Football Club and Fleetwood Town Community Trust are committed to safeguarding the welfare of children and young people and expects all staff and volunteers to endorse this commitment.
This information is available in different formats if required. Please contact Fleetwood Town Football Club directly.

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