Senior Household Account Handler
- Recruiter
- Anonymous
- Location
- London
- Salary
- 25000.00 - 28000.00 GBP Annual
- Posted
- 31 Jul 2019
- Closes
- 28 Aug 2019
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Senior Household Account Handler
Main duties will involve:
Client Servicing & Administration
The ideal candidate will need to demonstrate experience & knowledge of having dealt with Home
Insurance delegated authority scheme before, and an understanding of underwriting these types of
risks under a delegated authority.
Managing Departmental Workflow
Effective and timely communication with all Personal Lines clients - email, letters & telephone.
Preparation of the monthly renewal lists, preparing and issuing renewal terms.
Preparation of New Business Quotes.
Checking and issuing of insurance documentation
Referral & liaise as necessary with insurers in relation to client's policies
Systems and applications are kept up to date and accurate with all information at all times and in
keeping with company & regulatory guidelines
Managing Claim files referring and keeping close I on progress, settling desk top small claims under
Claims Delegated Authority.
Such other duties as the board or line management may from time to time require
Compliance & Training
Adhere to all company & FCA policies and procedures as instructed
Carry out all training provided to deadlines prescribed
Work within delegated U/W authorities
Maximize client retention whilst adhering to all Company and Regulatory guidelines.
Execute the responsibilities of a company employee acting in a lawful and ethical manner in
accordance with your contract of employment and company staff handbook.
Work with Directors & Managers to manage own professional development, including performance
appraisal and identifying and meeting training needs in order to ensure competence and compliance
with FCA regulations.
The successful candidate must have up to date Household Insurance experience.
Ability to work as a team player and organise the departmental work load effectively
Experience of adhering to and maintaining systems and procedures
Excellent interpersonal skills, including the ability to consult and influence at all levels
Excellent communication skills, written and verbal
Ability to develop effective working relationships externally and internally
Personal effectiveness, including time management and priority setting
High personal drive and resilience
Ability to persuade, motivate, negotiate and influence
Continuous application of personal/professional development
Ability to work in line with Company best practice and FCA legislation.
To ensure and work towards company objectives that will provide towards the delivery of agreed
departmental strategy and team goals by adding value to the company overall
An understanding of Open GI would be beneficial
Please contact us for further information
Main duties will involve:
Client Servicing & Administration
The ideal candidate will need to demonstrate experience & knowledge of having dealt with Home
Insurance delegated authority scheme before, and an understanding of underwriting these types of
risks under a delegated authority.
Managing Departmental Workflow
Effective and timely communication with all Personal Lines clients - email, letters & telephone.
Preparation of the monthly renewal lists, preparing and issuing renewal terms.
Preparation of New Business Quotes.
Checking and issuing of insurance documentation
Referral & liaise as necessary with insurers in relation to client's policies
Systems and applications are kept up to date and accurate with all information at all times and in
keeping with company & regulatory guidelines
Managing Claim files referring and keeping close I on progress, settling desk top small claims under
Claims Delegated Authority.
Such other duties as the board or line management may from time to time require
Compliance & Training
Adhere to all company & FCA policies and procedures as instructed
Carry out all training provided to deadlines prescribed
Work within delegated U/W authorities
Maximize client retention whilst adhering to all Company and Regulatory guidelines.
Execute the responsibilities of a company employee acting in a lawful and ethical manner in
accordance with your contract of employment and company staff handbook.
Work with Directors & Managers to manage own professional development, including performance
appraisal and identifying and meeting training needs in order to ensure competence and compliance
with FCA regulations.
The successful candidate must have up to date Household Insurance experience.
Ability to work as a team player and organise the departmental work load effectively
Experience of adhering to and maintaining systems and procedures
Excellent interpersonal skills, including the ability to consult and influence at all levels
Excellent communication skills, written and verbal
Ability to develop effective working relationships externally and internally
Personal effectiveness, including time management and priority setting
High personal drive and resilience
Ability to persuade, motivate, negotiate and influence
Continuous application of personal/professional development
Ability to work in line with Company best practice and FCA legislation.
To ensure and work towards company objectives that will provide towards the delivery of agreed
departmental strategy and team goals by adding value to the company overall
An understanding of Open GI would be beneficial
Please contact us for further information