Business Improvement Manager

22 Jul 2019
19 Aug 2019
Contract Type
Full Time
Business Improvement Manager - Barnsley - Competitive Salary

Clemence Rogers are recruiting for a Business improvement Manager, who will lead, coach and manage the whole team to raise standards.

Key Skills of the Business Improvement Manager:

• Take lead responsibility for developing the business to become an outstanding provider through developing others to high standards of quality.

• Lead on the satisfactory completion of the Quarterly Self-Assessment Report and Quality Improvement Plan.

• Liaising with line managers and staff, roll out to teams, monitor and drive actions

• Maintain and promote the quality management system.

• Ensure the effectiveness of all processes relating to teaching, learning and assessment.

• Manage the full cycle of quality improvement surveys across the organisation - design, deliver, evaluate and review.

• Carry out internal audit as required -for financial and administrative processes ensuring compliance and efficiency.

• Manage IQA processes ensuring high quality assessment is taking place.

• Conduct teaching observations - classroom based and at employers' premises internally and for the wider supply chain. Provide feedback and recommendations for development and monitor improvement as required.

• Deal with any customer complaints as they arrive, bringing to a successful conclusion.

• Maintain and manage an annual schedule of quality monitoring activities against the Common Inspection Framework, form judgments and provide feedback and recommendations to support the continuous improvement of internal and supply chain provision.

Ideal Candidate for the Business Improvement Manager:

• Educated to degree level or equivalent experience

• Experience of Ofsted inspections

• Proven experience of successfully implementing improvements

• Expert knowledge and understanding of quality assurance systems, self-assessment and quality improvement strategies

• A track record of developing and implementing successful quality improvement initiatives across a training provider setting or similar, including use of e-learning/technology.

• Able to manage & prioritise own workload

• An understanding of raising standards in teaching, learning and assessment

• High standard of literacy, numeracy and IT skills

• Driving licence, use of a car & willingness to travel throughout the UK


• Pension Scheme - The appointed individual will be entitled to join the company pension scheme

• Holidays - 32 days per annum (FTE) - Plus all public and bank holidays

• Westfield Healthcare Scheme

• Travel Expenses

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