Credit Control Supervisor

Plus Benefits
30 Jul 2019
16 Aug 2019
Contract Type
Full Time
Credit Control Supervisor
Bath, Somerset
Are you a service focused, credit control professional that understands how Accounts play a vital role in the profitability and success of a company? Are you looking to grow with a leading media company that is going from strength to strength? If this sounds like the opportunity you have been waiting for, then read on.
About Us
At Future we change people's lives through sharing knowledge and expertise with others, making it easy and fun to do what they want. We are experts at producing content which connects with communities in passion verticals like gaming, music, consumer tech and photography.
Every kind of talent is celebrated at Future; we hire for the person, not for the role, looking for people who share our ambitions to be bold and innovate. This approach has made Future a global success story with offices in the UK, US, France and Australia. Our associates have helped unlock our future, so we in turn have unlocked opportunities for our people.
We are now looking for a Credit Control Supervisor to support our US operations; this role is based in our central Bath offices which is only a stone's throw away from the beautiful River Avon.
The Benefits
- GBP27,000 per annum
- Unlimited holiday
- GBP2,000 out of hours premium/bonus available
- Profit share bonus
- Regular munchies and treats
- Free magazine subscriptions
- Open plan, collaborative working environment (with super cheap, awesome coffee!)
- Staff committees to shape the workplace for all
This is an amazing opportunity to work with a global company that has ambitions to transform media and change people's lives. Future is the name behind market-leading brands in specialist sectors across technology, gaming & entertainment, music, creative & photography, hobbies, knowledge and home interest.
With this success comes rewards, and Future offer a fun and creative place to work with endless opportunities to forge a career. The team at Future are the personification of passion and expertise, providing their clients with a truly leading and first-class experience.
So, if you are looking to make your mark with an established and well-respected firm that has the ambition and drive of a start-up, then this is the role for you,
The Role
As the Credit Control Supervisor, you will supervise the UK based, US credit team to ensure debtor days are improved upon and to drive the collection of aged debtor balances.
In addition, your duties as Credit Control Supervisor will involve:
- Managing approximately 500 live Future US customer accounts
- Acting as the point of escalation regarding credit issues for Future US
- Collecting outstanding invoices by phone, email and letter
- Dealing with and resolving complex customer queries
- Credit checking new and existing customers
The above list of duties is not exhaustive, and you will be encouraged to play an active role in the day to day life of Future, recommending improvements and helping drive the business forwards.
About You
To join us as our Credit Control Supervisor, you will need:
- Previous credit control experience, or experience in a similar finance role
- Demonstrable team lead or people management experience
- Experience of making a high volume of outbound calls
- Strong customer service, active listening and message delivery skills
- Experience and understanding of the purchase order process
In addition, decent problem solving, organisational and delegation skills would be advantageous to your application and your success in the Credit Control Supervisor role.
We'd like to hear from you if you have held the title of Credit Control Lead, Credit Control Manager, Credit Control team Leader, Credit Control Lead, or Credit Controller.
Webrecruit and Future Plc are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you're seeking your next opportunity as a Credit Control Supervisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Working Hours: Monday to Friday, 12:00pm - 8pm

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