Airwave Communication Team Leader
- Recruiter
- Anonymous
- Location
- Glasgow
- Salary
- Competitive
- Posted
- 24 Jul 2019
- Closes
- 21 Aug 2019
- Sectors
- Engineering, Defence
- Contract Type
- Permanent
- Hours
- Full Time
JOB PURPOSE
To manage the delivery of Police Scotland's National Communication Services, providing solutions and services, ensuring that they meet the needs of the business and internal/external customers through a consistent (24/7) service provision.
ACCOUNTABILITIES AND MAIN RESPONSIBILITIES
1. Responsible for the testing and installation of systems in customer premises, offices, vehicles and other base station sites.
2. Provide a full fault-finding, support, repair, development and planned maintenance service across a wide range of systems, including: mobile radio equipment, control room equipment, personal radios, alarms, recording equipment, CCTV and mobile data solutions.
3. Manage day-to-day aspects of 3rd party contracts for provision of Airwave and Communication services and build and maintain customer and supplier relationships to ensure consistent delivery of service.
4. Work with appropriate internal ICT Services and external suppliers to ensure the successful design, test, build and implementation of projects and ensure integration with other ICT and telecommunications systems.
5. Work with ICT to develop and maintain Business Continuity Management processes and plans.
6. Support and deputise for the Senior Airwave Team Leader in all aspects of communication systems and systems.
7. Manage departmental personnel and financial resources to provide a comprehensive support services, ensuring that budget expenditure is appropriately recorded. Supervise and implement personal development programmes for all direct reports and plan the work of the team, allocating resources and training as required.
8. Plan and coordinate communications service and equipment for events and major incidents.
9. Provide Airwave and Communications capability to support the various business requirements.
10.Manage a range of projects for Police Scotland and other customers as required and provide professional advice and guidance to Senior Management and external partners.
11.Develop and maintain proactive management of the services provided to provide availability and capacity management metrics and support. Prepare and evaluate business cases internally and externally and provide presentations to customers at all levels.
12.Ensure the completion of all necessary computer and paper-based records in respect of job requests, time recording, stores, inventory and other administrative systems and provide management information where required.
13.Ensure personal compliance with safe working practices, Police Scotland policies, Health & Safety standards and relevant legislation in respect of all work undertaken;
14.Maintain professional knowledge and understanding of a diverse range of communication technologies in order to make recommendations to management regarding upgrades etc;
15.Force Specific:
• Carry out duties of the Force Cryptographic Custodian.
• Arrange for radio coverage surveys to be undertaken.
• Provide point of contact for covert teams and agencies (e.g. SCD)
• To assist with the work programme implementations arising from the ICT Strategy, Corporate Strategy and future portfolios.
• To support and assist in relation to research and development of new technology area of skill and expertise.
16.Act as a single point of contact for users to advise on the use of systems and collate user requirements.
17.Will be responsible for managing and assessing risk within all areas of managerial/supervisory responsibility.
The above accountabilities and responsibilities are not exhaustive, and the Jobholder may be required to undertake additional duties that are consistent with the level and grading of the role.
ESSENTIAL:
Degree in related electronics or radio engineering discipline or a combination of qualifications and significant relevant experience.
Excellent interpersonal, communication, analytical and problem solving skills.
Significant experience of leading/supervising technical communications teams and of developing service processes.
Experience of managing supplier relationships, SLAs and contracts.
Significant knowledge of ICT technologies and health and safety practices.
Strong communication, organisation and planning skills.
Ability to work on own initiative with limited supervision.
Ability to work under pressure as part of a team.
Proven skills related to team-working
Driving licence holder.
Strong analytical skills.
Capable of communicating and interacting with both Technical and non-Technical audiences.
Ability to work to tight deadlines.
A DRIVING LICENCE IS: Essential
ANY SPECIAL REQUIREMENTS PERTINENT TO THE POST: No
ADDITIONAL INFORMATION
This full time post is permanent and requires Management and Security Clearance Vetting. You will work 35 hours per week, Monday - Friday, 9am - 5pm.
The following supervisory competencies will be used for the selection process:
1. Respect for Diversity
2. Service Delivery
3. Personal Effectiveness
4. Leadership
5. Effective Communication
6. Team Working
7. Problem Solving
8. Management Ability
9. Job Knowledge
INTERVIEW GUARANTEE
The Scottish Police Authority / Police Scotland is committed to positive action in the recruitment and selection of people with disabilities. We guarantee an interview to any applicant who has a disability, as defined under the Equality Act 2010, and who meets the essential criteria for the post. Please regard this as an opportunity to let us help you. Tell us of any aspects which could present difficulties and any suggestions for overcoming these.
Please provide information about your disability, relevant to the post applied for. This information assists us to consider your application on its merits and avoids assumptions being made.
In some cases this information is important in terms of health and safety, access to work locations, or alerting us to any potential needs for aids / adjustments in the workplace.
RESIDENCY AND ELIGIBILITY TO WORK IN THE UK
Please provide dates that you have continuously resided in the UK for the last 5 years. This consists of having the legal right to work in the UK or provide details of your right to work documents.
e will accept CV's and/or application forms for this post
To manage the delivery of Police Scotland's National Communication Services, providing solutions and services, ensuring that they meet the needs of the business and internal/external customers through a consistent (24/7) service provision.
ACCOUNTABILITIES AND MAIN RESPONSIBILITIES
1. Responsible for the testing and installation of systems in customer premises, offices, vehicles and other base station sites.
2. Provide a full fault-finding, support, repair, development and planned maintenance service across a wide range of systems, including: mobile radio equipment, control room equipment, personal radios, alarms, recording equipment, CCTV and mobile data solutions.
3. Manage day-to-day aspects of 3rd party contracts for provision of Airwave and Communication services and build and maintain customer and supplier relationships to ensure consistent delivery of service.
4. Work with appropriate internal ICT Services and external suppliers to ensure the successful design, test, build and implementation of projects and ensure integration with other ICT and telecommunications systems.
5. Work with ICT to develop and maintain Business Continuity Management processes and plans.
6. Support and deputise for the Senior Airwave Team Leader in all aspects of communication systems and systems.
7. Manage departmental personnel and financial resources to provide a comprehensive support services, ensuring that budget expenditure is appropriately recorded. Supervise and implement personal development programmes for all direct reports and plan the work of the team, allocating resources and training as required.
8. Plan and coordinate communications service and equipment for events and major incidents.
9. Provide Airwave and Communications capability to support the various business requirements.
10.Manage a range of projects for Police Scotland and other customers as required and provide professional advice and guidance to Senior Management and external partners.
11.Develop and maintain proactive management of the services provided to provide availability and capacity management metrics and support. Prepare and evaluate business cases internally and externally and provide presentations to customers at all levels.
12.Ensure the completion of all necessary computer and paper-based records in respect of job requests, time recording, stores, inventory and other administrative systems and provide management information where required.
13.Ensure personal compliance with safe working practices, Police Scotland policies, Health & Safety standards and relevant legislation in respect of all work undertaken;
14.Maintain professional knowledge and understanding of a diverse range of communication technologies in order to make recommendations to management regarding upgrades etc;
15.Force Specific:
• Carry out duties of the Force Cryptographic Custodian.
• Arrange for radio coverage surveys to be undertaken.
• Provide point of contact for covert teams and agencies (e.g. SCD)
• To assist with the work programme implementations arising from the ICT Strategy, Corporate Strategy and future portfolios.
• To support and assist in relation to research and development of new technology area of skill and expertise.
16.Act as a single point of contact for users to advise on the use of systems and collate user requirements.
17.Will be responsible for managing and assessing risk within all areas of managerial/supervisory responsibility.
The above accountabilities and responsibilities are not exhaustive, and the Jobholder may be required to undertake additional duties that are consistent with the level and grading of the role.
ESSENTIAL:
Degree in related electronics or radio engineering discipline or a combination of qualifications and significant relevant experience.
Excellent interpersonal, communication, analytical and problem solving skills.
Significant experience of leading/supervising technical communications teams and of developing service processes.
Experience of managing supplier relationships, SLAs and contracts.
Significant knowledge of ICT technologies and health and safety practices.
Strong communication, organisation and planning skills.
Ability to work on own initiative with limited supervision.
Ability to work under pressure as part of a team.
Proven skills related to team-working
Driving licence holder.
Strong analytical skills.
Capable of communicating and interacting with both Technical and non-Technical audiences.
Ability to work to tight deadlines.
A DRIVING LICENCE IS: Essential
ANY SPECIAL REQUIREMENTS PERTINENT TO THE POST: No
ADDITIONAL INFORMATION
This full time post is permanent and requires Management and Security Clearance Vetting. You will work 35 hours per week, Monday - Friday, 9am - 5pm.
The following supervisory competencies will be used for the selection process:
1. Respect for Diversity
2. Service Delivery
3. Personal Effectiveness
4. Leadership
5. Effective Communication
6. Team Working
7. Problem Solving
8. Management Ability
9. Job Knowledge
INTERVIEW GUARANTEE
The Scottish Police Authority / Police Scotland is committed to positive action in the recruitment and selection of people with disabilities. We guarantee an interview to any applicant who has a disability, as defined under the Equality Act 2010, and who meets the essential criteria for the post. Please regard this as an opportunity to let us help you. Tell us of any aspects which could present difficulties and any suggestions for overcoming these.
Please provide information about your disability, relevant to the post applied for. This information assists us to consider your application on its merits and avoids assumptions being made.
In some cases this information is important in terms of health and safety, access to work locations, or alerting us to any potential needs for aids / adjustments in the workplace.
RESIDENCY AND ELIGIBILITY TO WORK IN THE UK
Please provide dates that you have continuously resided in the UK for the last 5 years. This consists of having the legal right to work in the UK or provide details of your right to work documents.
e will accept CV's and/or application forms for this post