Unit Manager - Costa

30 Jul 2019
27 Aug 2019
Contract Type
Full Time
Unit Manager - Costa

Tibshelf Motorway Service Area on the M1 is looking to recruit a Unit Manager to join our growing Costa.

Are you looking for a fun and flexible role leading a team within a fast paced environment? We are looking to hire a Unit Manager to support the Site Director and manage the Costa team to deliver operational excellence. Being a Unit Manager means you have the responsibility for delivering excellent customer service, maintaining operational standards, maximising sales opportunities and driving financial performance. You will receive excellent on-job training, coaching and support to deliver the role to the highest standards. Training will include all aspects of operational delivery, people practises and legislative training to ensure the highest standards of health and food safety are adhered to at all times.

In return, you will receive a competitive salary GBP25,000 and many other great benefits.


Roadchef Discount Card
Benefits website- over 8000 discounts available
Refer a Friend - cash scheme
Long Service awards
Flexible working hours
28 days holiday paid pro rata
Great personal development opportunities Your responsibilities as a Unit Manager will include:

Ensuring your team serve our customers in a timely manner, providing excellent customer service.
Ensuring all sales and KPI targets are achieved
Driving brand and customer service audit performance
Supporting the Site Director with their day to day duties
Providing effective communication, motivating the team while providing them with regular feedbackExperience:

We would love you to have Unit Manager experience in a high volume catering environment
Lead your team from the front and have a passion for recognition
Be able to demonstrate commercial acumen and have a high drive for results
Developing an internal pipeline of talent
Strong communication skills
Enjoy working under pressure in an ever changing environment
Confidence in dealing with customers / employee queriesWho are Roadchef Ltd

We are proud to be one of the leading Motorway Service Area operators in the UK with the Best People, Best Brands, Best Service for those on the move. Every year we have 52 million visitors to one of our 30 sites, and provide a great stop for our customers and a rewarding journey for our people