Independent Living Officer

1 day left

Broxbourne, Hertfordshire
£22,760 - £25,289 per annum
30 Jul 2019
20 Aug 2019
Public Sector
Contract Type
Part Time

Independent Living Officer
19 hours per week – Wednesday pm, Thursday and Friday all day
£22,760 - £25,289 per annum

Our client are the largest independent housing association in the Borough of Broxbourne, providing over 4,600 homes across Hertfordshire and Essex. Their mission is to build a range of homes for social rent, private rent and shared ownership to counteract the local housing crisis and shortage of homes in their area.
They are currently looking for an Independent Living Officer to provide a customer focused, efficient and progressive Independent Living Service, ensuring that the environment for their customers is safe and secure and promotes independence.
You'll be accountable for the day-to-day provision of the Independent Living Service, working to Health and Safety legislation and ensuring appropriate monitoring is in place. Proactive in your approach, you will respond to resident enquiries and complaints within timescales and role-model a culture of excellent customer service delivery.
Further to this, you’ll action housing applications and transfers with potential or existing tenants, ensuring that flexi care assessments are carried out and presented at flexi care panel meetings in line with the allocations and letting policy on flexi care housing.
They are looking for a self-motivated, determined individual who has good time management skills with the ability to prioritise and manage conflicting demands. Ideally, you will hold a supported housing qualification and have previous experience in housing. Previous experience of managing a caseload of vulnerable adults with support needs is essential. This post requires a driving licence and use of own car for business purposes.
Due to the nature of the role, a DBS check is required.
Our client offer a competitive benefits package including generous leave entitlements and a personal pension scheme. They believe in the benefits of a diverse workforce and strongly welcome applications from those currently under-represented in the organisation, including LGBT (lesbian, gay, bisexual and transgender) people, people with disabilities and people from black, Asian and minority ethnic backgrounds.

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