Homeless Prevention Officer

5 days left

Recruiter
Anonymous
Location
London
Salary
Holiday Pay and Pension Scheme
Posted
25 Jul 2019
Closes
22 Aug 2019
Sectors
Engineering, Defence
Contract Type
Permanent
Hours
Full Time
Adecco are currently recruiting for a RESETTLEMENT AND HOMELESS PREVENTION OFFICER to work for a Local Authority in TWICKENHAM.

RESETTLEMENT AND HOMELESS PREVENTION OFFICER

TWICKENHAM

FULL TIME - 36 HOURS PER WEEK

TEMPORARY - MINIMUM 3 MONTHS (EXTENSION LIKELY)

GBP24.69 PER HOUR

Job Purpose :

To provide practical support to vulnerable service users who are being provided with accommodation. To teach service users the skills required to successfully maintain a tenancy and to live independently in the community.

To provide a first point of contact for service users wishing to make a homeless application. To advise on a diverse range of issues including homeless prevention, landlord and tenant issues, homeless solutions and liasing with internal and external services. To devise a Personlised Housing Plan with applicants with the primary aim of preventing homelessness.

Specific Duties and Responsibilities

To maintain a case load of service users (including those who exhibit aggressive and challenging behaviour). To carry out comprehensive assessments of need, regular welfare visits to monitor progress and to provide support in their accommodation.
To have an in-depth knowledge of Resettlement processes in order to assist, advise and support clients through the re-housing process and to promote the work of the team by working closely with a range of internal and external agencies. This will include attending and participating in multi-agency meetings, eg: child protection conferences.
To help, support and assist the service user with all of the practical aspects of moving and setting up a new home. This will include viewing accommodation, attending sign-up meetings, arranging removals, assisting with packing belongings in some cases and setting up utilities accounts.
To provide in-depth advice and information to the service user on topics such as housing, welfare benefits, education, employment and accessing other services.
To manage service users budgets by applying for relevant benefits and charitable grants to enable them to purchase furniture and essential household items.
To administer the Local Assistance Scheme by assessing applications, verifying eligibility and awarding appropriate grants.
Within the guidelines of the Homeless Reduction Act (2017) and the Housing Act 1996 (part VI and part VII) assess and investigate housing applications and recommend appropriate action.
To prevent homelessness where possible by negotiating or mediating with landlords (social housing and private sector), Solicitors, family members and other agencies relevant to the applicant.
To devise and action a personalised housing plan for each applicant. To assist and support the applicants where possible with the targets set on the plan with the primary aim of preventing homelessness.
To participate in the operation of various duty rota systems and to be available to interview customers on request. To participate in the facilitation of a drop-in advice and support service at both Councils.
To work methodically in order to meet individual and team targets and be flexible and adaptable to meet the changing priorities and demands within the service. For example, to identify new resources following service user consultation with the aim of improving and developing existing services.
Person Specification Requirements

Knowledge

Part VI and VII of the Housing Act 1996. Homeless Reduction Act 2017.

Experience

Supporting vulnerable service users.

Working effectively as part of a team.

Skills

Excellent communication skills.

The ability to manage a diverse and busy caseload whilst meeting deadlines

Qualifications

GCSE English and Maths at grade C or above (or equivalent)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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