Product Manager

2 days left

25 Jul 2019
22 Aug 2019
Contract Type
Full Time
Product Manager
Manchester or Staines
GBP35,000 - 58,000
Full Time - 37.5 hours
A bit about us
Bupa is one of the most well-known and respected healthcare businesses in the world, because what we do matters. From our contact centres to our care homes; health and dental centres to our state of the art hospitals across all four corners of the globe, every part of our operations are dedicated to our purpose of helping people live longer, healthier, happier lives. We pride ourselves on working with brilliant people who put our customers at the heart of everything they do.
About the area you'll be working in
From Finance and IT, to Marketing and People (HR) our support functions are the backbone of our UK operations. We may not deal directly with our customers, but we play an absolutely vital role in making sure that our customer-facing teams get all the support they need to deliver the very best service.
What you'll be doin
In this role, you will define, drive and deliver the strategic vision and business result for the Product portfolio, To be the expert on product, market and competitor performance within the product portfolio, using a combination of internal (price, product, promotion and place) and external (customer needs, legislation, economic climate and competition) data to manage and develop Bupa's products in the UK marketplace, across the products' lifecycle and all customer segments. You will support the Senior Product Manager in the development of recommendations on how Bupa can best develop its product proposition by optimising the current product set and the development of new services to help more individuals live longer, healthier, happier lives and you will also have responsibility for integrating these products into the wider Bupa portfolio of products and services in order to make more holistic and more compelling propositions.
What's a typical day?
A typical day will require you to manage all stages of the product lifecycle and you will be working with stakeholders across the business, manage all product governance activities including annual product reviews. You'll act as the prime contact for all aspects of external and internal enquiry about the products and you'll be needed to review, understand and monitor the health insurance market sectors utilising a range of sources including the recognised market reports. You must understand the broader external market context - customer needs, legislation, economic climate and competition, when managing insurance products and services and understand the end to end customer journey through knowledge of the operational areas and processes including how these impact on the customer and on commercial success and highlight areas of opportunity using feedback from Proposition, the Insight team, Product Management data and direct contact with customers and front-line staff.
Who we're looking for?
  • Educated to degree level standard
  • Strong and broad commercial awareness and experience of managing products in large organisations
  • Able to inspire and deliver innovative solutions through cross-functional teams
  • Qualifications and experience in major aspects of the marketing mix, particularly product and service design, both B2B and B2C
  • Ability to think strategically, creatively and commercially
  • Experience of managing products in a regulatory environment
  • Ability to influence and engage senior stakeholders both internally and externally
  • Strong interpersonal, communication and negotiation skills, with emphasis in achieving results and successful outcomes
  • Clear understanding and awareness of the market place and competitors
  • Evidence of having led high performing teams and/or individuals
  • Experience of programme and project management to ensure effective delivery within time, cost and quality of complex projects
  • Ability to quickly understand internal processes, and how to influence at a senior level
  • Understanding of the proposition development processes and a good working knowledge of Change/Transformation processes and governance, and supporting documentation
  • Product marketing experience, ideally in the health and wellbeing industry or financial services
What's it like to work here?
As you'll already know, we want people to 'love working here', so much so that's it's at the top of our agenda and something you'll hear a lot about here at Bupa. We offer our people a great range of benefits, many of which are flexible and can be tailored to suit what's most important to you. We're a healthcare company so there's a huge focus on our people's health and wellbeing, supported by a healthy work-life balance and workplaces which are friendly, appealing spaces to support you to be at your best.
Our Salford Quays office is a brand new purpose-built facility which has been specially designed for modern, flexible ways of working. For non-drivers, it's easily accessible by tram from central Manchester.
We're driven by one purpose, helping people live longer, healthier, happier lives and that that means our people too. As a Bupa employee you'll be entitled to some fantastic benefits which include 25 days holiday increasing to 30 days as your length of service increases, the option to buy and sell holiday, an enhanced pension plan, life assurance and income protection. You'll join our annual bonus scheme, amount variable dependent upon your role and performance. Looking after your health is important to us and you can benefit from our health trust scheme where all our people have the option of taking our market-leading medical insurance cover, which includes mental health support and treatment, at a greatly reduced price as well as a free health assessment every 2 year. Your health and wellbeing matter to us and we provide lots of family friendly policies too. You can keep fit at our free onsite gyms (local gym discounts where no onsite

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