Service Desk Analyst
- Recruiter
- Anonymous
- Location
- London
- Salary
- 28000.00 - 35000.00 GBP Annual
- Posted
- 24 Jul 2019
- Closes
- 21 Aug 2019
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Service Desk Analyst |London
I am currently working with a large well know Property and Construction company based in Central London who are looking to build there Service desk team with an additional Service Desk Analyst . If you are looking for your next opportunity in IT and have 2/3 years in IT support users from all levels I would be keen to discuss this opportunity in more detail with you.
Responsibilities:
Provide 1st/2nd line support via telephone, desk-side and remote
Ability to work with colleagues and external suppliers
Manage all incidents, requests and problems in an effective and timely manner
Proactively look for ways to improve customer processes/support.Requirements:
Previous experience working in a similar role, ideally professional sector
Excellent customer service skills
Strong analytical and problem-solving skills
Experience in Microsoft and use of document management systems
ITIL CertifiedFor more information, or if this role sounds like it could be something you would be keen on please get in contact with George at Huntress on (phone number removed) or email (url removed)
Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
I am currently working with a large well know Property and Construction company based in Central London who are looking to build there Service desk team with an additional Service Desk Analyst . If you are looking for your next opportunity in IT and have 2/3 years in IT support users from all levels I would be keen to discuss this opportunity in more detail with you.
Responsibilities:
Provide 1st/2nd line support via telephone, desk-side and remote
Ability to work with colleagues and external suppliers
Manage all incidents, requests and problems in an effective and timely manner
Proactively look for ways to improve customer processes/support.Requirements:
Previous experience working in a similar role, ideally professional sector
Excellent customer service skills
Strong analytical and problem-solving skills
Experience in Microsoft and use of document management systems
ITIL CertifiedFor more information, or if this role sounds like it could be something you would be keen on please get in contact with George at Huntress on (phone number removed) or email (url removed)
Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK