Membership and Marketing Manager (12 month FTC)

2 days left

Recruiter
Anonymous
Location
London
Salary
£32,000- £35,000 Annual
Posted
24 Jul 2019
Closes
21 Aug 2019
Contract Type
Contract
Hours
Full Time

Membership and Marketing Manager (12 month FTC)

Central London

12 month contract

£32k-£35k

We are working with a leading learned society in the STEM space, to hire a Membership and Marketing Manager for a 12-month maternity cover. The successful candidate will help to develop and deliver the membership and marketing activities for the Society to ensure the delivery of the Society's strategic objectives relating to membership, grants, and marketing.

The role will focus on the recruitment and retention of members with the aim of driving forward membership growth, grant uptake and building the Society's brand to raise its profile.

What will my responsibilities be?

Membership

Operate as the internal 'go to' member of staff for all membership queries and expert user of the membership CRM system with the ability to generate membership reports, interaction and statistics
Ensure regular feedback from members of the value of their membership and associated benefits via surveys, social media and telephone campaigns throughout the membership renewal cycle
Update, innovate and implement the membership recruitment and retention plans plus the lapsed member strategy.
Research new membership targets, relevant membership categories and suitable benefits
Maintain and develop membership advocacy programmes such as the Ambassador programme and University Contacts network
Provide up-to-date statistics, information and papers for the management reports
Provide administrative assistance at committee meetings by taking minutes.Member liaison

Ensure all member queries are dealt with and resolved in an efficient mannerMarketing

To act as the guardian for the brand and ensure compliance with the agreed brand elements within all communications
To oversee all marketing activity, including the website and social media channels
Develop promotional plans to raise the profile of membership and grants initiatives
Manage/ Implement marketing and communication plans for Annual Conference and other events including liaising with designers to produce all marketing collateral events

  • Manage poster and postcard mail-outs for promoting the annual meeting
  • Identifying avenues for promoting events

What experience do I need to be successful in this role?

At least three years' experience in a membership role
Strong budget management skills; proven ability to maintain budgets ensuring accurate record keeping across all projects
Excellent administration skills (including proven ability to take accurate and informative meeting minutes.) * Ability to build sound and diplomatic working relationships with others and in particular the ability to liaise with a wide variety of stakeholders.
General organizational marketing experience If you feel you have the relevant skills and experience for this role, please apply within!

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PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK