Our client have a permanent opportunity for someone to work as part of their Income Services Team on a full-time basis.
Income Officer (Full Time)
Salary: Circa £29,131 per annum
Location: Billericay, Essex
Our client operates in Essex and East London and manages over 10,000 homes with plans in place to deliver more new homes as part of an ambitious three-year strategy. They create communities, they build and sell new homes and provide a range of services to their customers.
They do this by being innovative and enterprising. At the heart of what they do is their social purpose so any surplus they make gets reinvested into core services so that they continue to make a difference.
You will provide high quality advice and be able to demonstrate a high level of competence in debt and arrears recovery casework.
You will need to have knowledge of Welfare Reform and issues facing residents.
They are looking for a self-motivated, positive person with a can-do attitude and an ability to communicate effectively at all levels. The successful candidate will be responsible for meeting challenging arrears and rent collection targets as well as contributing to the wider work of the Income Team.
The role involves dealing with customers over the phone and face to face including home visits. The ability to work some evenings and weekends as required is essential.
The success of this role will be measured against predetermined performance indicators. This is a job that needs doing and needs doing well.
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Our client is an equal opportunity employer and welcomes applicants from diverse backgrounds. They are committed to and demonstrate safeguarding, promoting the welfare of children, young people and vulnerable adults. Our client is a Disability Confident employer.
No agencies please.