Neighbourhood Officer

Didsbury, Manchester
Salary £24,892 - £27,657
23 Jul 2019
20 Aug 2019
Contract Type
Full Time

Southway Housing Trust is a Community based housing organisation committed to providing high quality services to the people and neighbourhoods that we work with.   

An exciting opportunity has arisen for a Neighbourhood Officer working within the People and Places directorate. Working at the front line of our operation, the successful candidate will largely be based out in our communities: assisting customers with a broad range of tenancy-based issues. 

This post is highly challenging but equally rewarding. The work carried out by our Neighbourhood Officers has a direct impact on our customer’s lives and the wider communities in which they reside. Applicants will need to be highly organised, demonstrate resilience, good customer care skills, be an effective team player and have the ability to manage their own workload.

Essential Skills:

  • Excellent communication and negotiation skills.
  • Ability to stay professional, non-judgemental and diplomatic in difficult situations.
  • Ability to understand and apply policy in practical situations.
  • Experience of working as a Housing Officer or similar Neighbourhood Management position. 

Closing date: 05th August 2019  

Interviews: 13th August 2019 

Please apply online by visiting visit our website at If you have any queries, please email or contact us on 0161 448 4353.  

Please note that CVs will only be accepted if accompanied by a completed application form. 

Southway recognises the importance of helping its employees balance their work and home life by offering flexible working arrangements where possible. We aim to agree solutions that enable staff to balance their working life with other responsibilities. 

We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.  All applicants who have a disability and meet the minimum essential criteria for the post will be invited to interview. If you have a disability, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an Interview

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.