Reservationist - Live in - Stoke Poges

Stoke Park Country Club & Resort
16 Jul 2019
23 Jul 2019
Sport & Leisure
Contract Type
Full Time
Reservationist - Stoke Poges, Buckinghamshire - Live in available

Role Description:

An amazing opportunity has arisen for a Hotel and Spa Reservationist to join the reservations team at Stoke Park. As Reservationist, you will:

Ensure that our guests receive the highest standard of service & co-operation at all times in line with AA 5 Red Star Standards.
Ensure that you are fully aware of all hotel, spa and golf tariffs so that they are able to accurately take & input Hotel Reservations and Spa Retreats
Ensuring maximum yield & occupancy in accordance to Company Standards.

4 hours a week - 5 day Rota to include weekends and bank holidays as per Departmental Rota.

Required Experience:

Previous experience in a reservations environment preferable
Strong interpersonal skills, articulate and confident communicator
Meticulous attention to detail
Excellent organisation skills and a proactive approach
Thrives on working in a fast-paced environment
Handles pressure calmly and professionally
Excellent IT skills with experience of MS Office applications, and a knowledge of Opera and Concept computer systems is preferable

What we will offer to the successful candidate:

Competitive salary
Reservations Incentive Scheme
Career progression through training and development
2 days paid holiday
Free meals whilst on duty
Discounted rates on facilities
Free use of the Stoke Park gym
Staff Accommodation

Our Company:

As Europe's leading Five Red Star Hotel, Spa and Country Club, Stoke Park provides a unique combination of the traditions of an exclusive members' club and the best of today's sporting, leisure, entertaining and hotel facilities, in one of the most convenient locations in Britain: only 35 minutes from London and 7 miles from London Heathrow.

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