Receptionist

Deewater Grange on Chester Road in Huntington opens in winter 2019 and  will provide an extensive range of quality care services, including residential and nursing care, short term respite care plus specialist dementia care. At Care UK, we believe in supporting residents to live fulfilling lives and supporting residents to continue doing the things they enjoy. We’ll have our own cinema, coffee shop and hair and beauty salon to enable residents to continue enjoying a great lifestyle. The only difference is that expert care will be on hand 24-hours a day, seven days a week.

You

You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.

Your role

As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.

As a Receptionist/Administrator at Care UK, you can look forward to:

• Competitive pay – we pay more than the average
• Fast-track career options, e.g. into management roles
• Quality training to develop your skills
• Flexible hours
• Bank holiday enhancements
• Stakeholder pension
• Childcare vouchers
• Free uniform
• Thousands of online and in-store discounts

About Care UK

We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.