Food & Beverage Assistant Manager

We're looking for a people-focused Food & Beverage Assistant Manager to join our team at Chartwell. In this role you'll champion the use of local produce and serving outstanding food. You'll assist in managing and developing the team and assist in leading them to consistently deliver excellent customer service.

The Hours: 37.5 hours per week. Flexible day shifts available across the week. (No Evenings & No Split Shifts)

The Salary: GBP21,200 per annum

Duration: Permanent Vacancy

What it's like to work here

This outstanding property offers a great setting to work within. With the change of seasons come a variety of events and themes so you will always find there is something new to be involved in and to share with customers. Working here you will truly feel that you are part of an inspired team who work together to ensure that our special places last forever

Due to the location of our property, there is no public transport access and therefore we would encourage you to consider how you would commute here prior to applying.

What you'll be doing

You'll work with our Food & Beverage Manager to manage our entire Food & Beverage operation. You'll always consider how we can do it better, more efficiently, and how we can deliver an even tastier result for the visitor. We want to hear your ideas: we want to know what else we can do to get our customers talking and tasting. From mouth-watering food, to attentive service, to little touches that make a big difference, your catering know-how and painstaking attention to detail, will ensure that every visitor has an incredible experience.

Who we're looking for

To be successful in this role, you'll need to

• Have good people management skills, including setting personal objectives and providing feedback
• Have good people skills enabling effective relationships externally and internally to be built and maintained
• Have good written and verbal communication skills including influencing and negotiating
• Be willing to embrace central initiatives in menu development and procedures
• Have a proven track record of delivering exceptional customer service
• Have a track record of developing the Food & Beverage offer and achieving performance targets
• Have practical experience of Food & Beverage best practice including the production and service of good quality food and drink
• Hold City and Guilds level 2/3 or equivalent
• Have some management of budgets, increasing income and controlling costs including stock and waste management
• Have some knowledge of all Food Hygiene and Health & Safety compliance requirements
• Have good IT skills

The package

Benefits for working for The National Trust;

• Flexible working whenever possible
• Free parking at most locations
• Discounts in high street stores, cinemas, National Trust Shops & National Trust Cafes
• Free entry to our properties for you, a guest and your children (Under 18)
• Generous annual leave
• Cycle to work scheme
• Subsidised health cash plan
• Free 24-hour support service
• Substantial pension scheme of up to 10% of basic salary
• Training & Development tailored to you

How to apply

Closing Date: 22 nd July 2019

We only accept on-line applications. If you require reasonable adjustment or other assistance to participate in the recruitment process, for example due to disability, please contact the Recruitment Team on

Short listing is carried out objectively by assessing the information you provide against the requirements of the job as set out in the vacancy details on our website. If you are short listed, you be contacted and invited to attend an interview.

We will also tell you if you need you to do anything else such as a skills test, presentation or a property visit.