Customer Relationship Assistant BLUC85019

Customer Relationship Assistant BLUC85019

Acton

Salary £18,000 to £22,000 per annum

Our client now has an exciting opportunity for a Customer Relationship Assistant to join them in Acton.

Within this role, you will provide comprehensive Account, Business and Management support to the Account Manager and Customer Service Manager. Delivering exceptional levels of service and building relationships between Elis and our customers, you will act as a dedicated point of contact for complex/at risk customers to enhance/rebuild customer relationships.

In addition, you will be expected to collate feedback from Drivers and OPD’s regarding customer issues/observations and report back to Account Manager in a timely manner.

In order to be successful in this role, you will have previous experience in sales/service management and administration, along with management skills and strong analytical skills. You will be customer and solution focussed and will have good attention to detail and ability to analyse data and interpret the information effectively to continuously improve the department/team.

Excellent working knowledge of Microsoft Office, Excel and Dynamics is also essential.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.