Resource Planner Team Leader

3 days left

Location
Watford, Hertfordshire
Salary
£27,950 - £34,000 per annum
Posted
09 Jul 2019
Closes
22 Jul 2019
Ref
NTXLD438214
Contract Type
Permanent
Hours
Full Time

Resource Planner Team Leader

Watford

£27,950 - £34,000 per annum

 

An exciting opportunity has arisen to lead our Resource Planning Team, joining our high performing in-house Repairs Team (GRT). Focused on providing an effective, high quality service to our residents, you will be responsible for managing a team of Resource Planners whilst overseeing the delivery of our responsive repairs and domestic gas service and breakdown provision. Utilising our dynamic resource scheduling system, you will lead on all planning related queries, escalating matters to our GRT Team Leaders to ensure our service level agreements are achieved. You will work closely with the Repairs Manager in our journey to deliver a 1st class Repairs Service as part of our business plan for 2020/25.

 

The ideal candidate will have worked in a similar role within responsive repairs and/or housing environment and will be able to demonstrate relevant experience in:

 

Strong leadership skills and direct line management

 

  • Workforce resource planning
  • Frontline customer services 
  • Creating and implementing processes
  • Analytical thinking and problem solving 

 

Due to the nature of the role, a satisfactory basic level Disclosure and Barring Service (DBS) check is essential.

 

With a multi-generational workforce we try to ensure that we have something for everyone. We offer a range of benefits:

 

  • On-going development programme
  • 28 days annual leave + bank holidays
  • Employer pension contribution up to 11%

 

If you believe you have the necessary drive and commitment to deliver an exceptional service to our residents, please apply now!

 

Closing date: 22nd July 2019

Interview dates: w/c 29th July 2019