IT Service Desk Analyst WJGI84780

We’re now looking for an IT Service Desk Analyst to provide 1^st line support to the Watkin Jones Group.

Providing basic trouble shooting and advice to users, you will deal with software and hardware enquiries, logging all calls on the service desk systems. Assigning calls to System Analysts, you will deal with warranty issues and support issues with 3^rd party companies and monitor mobile phone assets.

About You

All that we ask is that you have strong customer service skills, general knowledge of software and software set ups and are competent in Windows 10 and Office 365.

About Us

Watkin Jones Group plc is one of the UK’s leading construction and development companies with nationwide developments. Established in 1791, we have grown steadily over two centuries to become one of the most successful and respected names in the property development and construction industry. We are highly experienced in delivering new developments, ranging from purpose built residential in the form of student accommodation and build to rent, commercial and retail units, and housing developments. We have successfully delivered more than 34,500 student units throughout the UK since 1999.

Why Join Us?

In return for your hard work and dedication, we can offer you some extensive benefits which include; 25 days annual leave plus bank holidays (increasing after 2 years’ service by 1 day up to a max of 29 days per annum), discretionary annual bonus, car or car allowance , a range of benefits including discounted gym memberships, , medicash and a 5% company matched contributory pension.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.