General Manager

Boden Resource
03 Jul 2019
15 Jul 2019
Contract Type
Full Time

General Manager

Boden Resource are actively recruiting a general manager for a large healthcare site based in Southall. This role is with a large FM services provider and the ideal candidate will have a healthcare background and a complete knowledge of delivering soft services.

The Role:

  • Understand and deliver all contract terms
  • Ensure systems are in place for capturing, managing and reporting performance
  • Deliver all contractual requirements within agreed timeframes
  • Attend appropriate meetings with client and heads of departments
  • Liaise with client to identify, develop and implement service improvements
  • Ensure staff work in accordance with Company and Trust procedures at all times
  • Ensure quality monitoring and satisfaction audits are undertaken and action plans completed
  • Liaise with users to identify, develop and implement service improvements
  • Investigate and respond to user complaints

The Candidate:

  • To have a knowledge of soft service delivery in hospitals
  • To have excellent communication skills in order to liaise with a broad range of people
  • To possess excellent management skills in order to organise and deliver a consistently high standard service
  • To demonstrate sound judgement and critical decision making
  • To continually strive for simple, efficient ways of working
  • To have a good understanding of H&S, particularly in a healthcare setting
  • To be commercially aware and take ownership for the financial performance of the service
  • Excellent communication and people management skills
  • Strong financial acumen
  • Organised and considered approach to problem solving
  • I.T. literate

If you are interested in this vacancy, please apply via this advert or alternatively contact Matt Brown on .