Welsh Government Traffic Officer

Cardiff, Cardiff (Caerdydd)
£30,943 - £35,543 per annum
02 Jul 2019
12 Jul 2019
Contract Type
Full Time



Welsh Government Traffic Officer

Permanent Contract: 40¼ hours per week minimum (Shift pattern over 8 days)

£30,943 - £35,543 per annum including weekend enhancements

Base location: Eastern area – Fixed location to be confirmed

Ref: HRA 12950/7157

The South Wales Trunk Road Agent (SWTRA) is responsible for managing, maintaining and improving the strategic road network in South Wales on behalf of the Welsh Government. 

As part of this role, the South Wales Trunk Road Agent manages the Traffic Officer Service in South Wales and Traffic Management Centre Control Room operations at Junction 32, M4 Coryton, Cardiff on behalf of the Welsh Government.

Traffic Officers present the public face of the Welsh Government on the Highway. Patrolling the M4/A48M Motorway, A4232 and A470 in South Wales, you will respond to incidents, making the area safe before briefing the emergency services. With the power to stop and divert traffic, close lanes, remove vehicles and place signs, you will play an essential role in the safety of our roads. 

You will promote road safety and build good working relationships with all key stakeholders to ensure that the common goals of reducing incident related congestion are achieved. 

You will also assist in identifying where the road infrastructure, including the road surface and signage, might be enhanced or repaired, where necessary, to improve the safety of road users, and forward such intelligence promptly and accurately to the relevant person(s).

All successful applicants will be expected to attend an interview and assessment on either Monday 2nd September or Tuesday 3rd September 2019 as no alternative arrangements can be made to accommodate existing commitments.

You will have a minimum qualification of 5 GCSE’s or equivalent and experience of working in an operational customer service environment. 

You will be flexible in working shift patterns (including weekends) and available to work reasonable overtime if required. 

You must be confident that you meet the fitness standard before you submit your application as a medical examination will be required prior to taking up the position.

It is an essential requirement of the post that you reside within one hour’s travelling time of the operational location.

The post is subject to an Enhanced Disclosure and Barring Service (DBS) checks

Note: This job is considered incompatible with the role of a special constable and therefore will prevent you from retaining such a role if appointed.

All successful candidates will be expected to undertake full training which will be provided prior to taking up the post. Appointment will be subject to completion of training which will be undertaken locally (Monday to Friday).

Training will commence on Monday 4th November 2019 for six weeks. 

Click apply below for further information and to request an application pack. 

*IMPORTANT INFO - In addition to completing the application form you will also be required to complete the Competency Based Questions attached to the Job Description of this post. Unfortunately, your application form will not be considered if this info is not completed.

*Unfortunately, we do not accept CV’s

Closing date: 12th July 2019.

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