Account Manager: Telesales

Reach plc
Cardiff, Wales
monthly bonus
28 Jun 2019
26 Jul 2019
Reach plc
Contract Type
Full Time
Job Introduction

With an exciting opportunity to join our dynamic media sales team in Cardiff, this is your chance to join one of the UK's largest media publishers, encompassing an award winning portfolio of 5 national titles, 130 regional titles and over 500 digital products.

As a business we have diversified our commercial product range. We now offer everything from the traditional in print and online advertising to web build solutions, Google AdWords, social media management and much more.

If you have a real passion for building relationships with new and existing clients this could be the role for you...

We are Reach because it's what we do.

Every day our newsbrands - national and regional, in print and online - reach millions of people up and down the country. We are the UK's largest news publisher, with influential national newsbrands such as the Daily Mirror, Daily Express, Sunday People, Daily Record, and more than 100 distinguished regional titles.

Our brands have a long heritage of being trusted sources of news and information, with our editorial conviction and high standards of journalism providing audiences with timely information and opinion across multiple platforms.

Last year we sold 620 million newspapers, with 5 million readers of one of our brands each month. Our network of over 70 websites provide 24/7 coverage of news, sport and showbiz stories, with 8 billion page views per year.

We average 21 million mobile visitors - that's 60% of the entire mobile market. Each month we attract over 32 million unique visitors. That's more than our competitors. You will help us further increase our digital audience into 2019.

Key Responsibilities
  • Working with existing customers with a heavy focus on generating response for their business
  • Building relationships with new clients and offering a holistic approach to advertising
  • Expanding your client base by sourcing new leads and following up to completion
  • Establishing ongoing campaigns from each client through telephone based activity
  • Understanding which suite of products and services is most appropriate to the clients' need
  • Delivering clear and concise sales messages to build loyalty
  • Ensuring a high standard of communication at all times, you will be expected to keep abreast of new product developments and present these to your client base

The Ideal Candidate

This role is all about relationships; you'll be a business partner as well as a marketing advisor, and a trusted provider rolled into one. You'll need to build relationships quickly, ensuring your customers trust you to provide the best products for their needs. You will be a confident communicator, with the ability to explain unfamiliar concepts in a clear and concise way.

You'll be working towards set targets, but we want someone who isn't afraid to smash the glass ceiling. Why meet targets when you can exceed them? We want you to have a real passion and drive; for sales, for building revenue and a tenacity that will serve you well with your new and existing clients.

You'll need to be flexible and adaptable; this business is ever changing, and there are always new developments in the world of digital. You will need to stay on top of your game, continue to educate yourself and move with the ebb and flow of the business.

You'll have a full understanding of the digital landscape - your clients are relying on you to know your stuff and to handle their campaigns with professionalism and care.

Package Description

In addition to competitive salaries, 25 days holiday, bonus structures (if applicable) and a contributory pension scheme, Reach plc have a wealth of flexible benefits on offer. These include holiday purchase up to ten days per year, childcare vouchers, cycle scheme, a technology scheme in conjunction with Curry's PC World, car scheme, health cash plan, employee loans and lots of high street discounts! Our business is fully committed to health and wellbeing in the workplace with an employee assistance programme and trained mental health first aiders across the business.

Reach plc believe diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. We will be reviewing applications as they are received so please don't delay in submitting your application.

On submitting your application you should receive a confirmation email - if you do not please contact us at