Business Development Executive/Account Manager/Sales Executive

Job Title: Sales Development Manager

Location: Harlow

Salary: £18,000 - £21,000 per annum

Position: Full Time, Permanent (42 hours per week)

The Company is a rapidly expanding organisation who supply and deliver fuel, oil and lubricants. They have a base of valuable customers who order high volumes of product regularly and they need a committed and friendly individual to help to maintain their accounts and loyalty with them.

The Fuelbox is a UN approved 20 litre bag in box Red Diesel/Gas Oil fueling system. It contains a specially formulated additive system 10-Plus, which achieves outstanding performance over conventional Red Diesel/Gas Oil. They now have over 800 stockists nationwide and are rapidly growing every month. This is an exciting opportunity for someone who wants to get on board with a new and innovative product!

Role Overview:

Grow the companies Fuelbox Business, through account management, direct customer visits, exhibitions and seeking out new opportunities.

Key Responsibilities:

• Ensuring customer retention by constant management of ordering patterns
• Account manage all current Fuelbox stockist ensuring they always re-order, have all the promotional items they need and have a key contact at the company
• Manage and maintain entire Fuelbox customer base by ensuring all bucket lists are constantly kept up-to-date with relevant information including last order date, last contacted date, products order, other products use
• Outbound Courtesy Calls to all customers, needs to happen weekly or monthly depending on customer size if customer regularly orders over e-mail. Calls and notes organised via dynamics
• Outbound sales calls to all customers to optimise accounts (all products, sites etc.) or in reaction to changes in sales patterns, positive or negative
• Hit sales targets
• Seek out new Fuelbox stockist opportunities by calling none-ordering stockists on the bucket list, fact find as much information as you can and pass to Fuelbox team leader to close
• Plan visits and ensure all follow-ups are completed in a timely manner
• Attend trade/training days where required
• Implementation of new customers passed over from telesales to ensure they are fully integrated as a company's customers and monitor repeat orders monthly
• Management of customer pricing and margin

KPI's:

• Upselling across all product lines
• Outgoing calls
• Existing Fuelbox Growth
• New Fuelbox Growth

The successful Candidate will have/ be:

• Prior experience of working with a sales role preferable
• Ability to establish and maintain good client relationships, both internally and externally at all levels
• Believes in and exhibits good customer care
• Written and oral communication skills
• Calm, confident manner to handle potentially uncomfortable conversations
• Competent in Microsoft Office products including Excel
• Strong organisational skills
• Attention to detail
• Drive, determination and ownership of role

What's on offer?

• A convenient work location next to Harlow train station
• Pension scheme
• 20 days holiday (which accumulates with each year of service) plus 8 days public holiday
• A friendly and welcoming work environment offering Summer and Christmas social events

Please click the APPLY button to send your CV and Cover Letter for this role.

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