3.5t/Drivers Mate

6 days left

Recruiter
Anonymous
Location
Swindon
Salary
8.33 - 8.75 GBP Annual
Posted
27 Jun 2019
Closes
25 Jul 2019
Contract Type
Permanent
Hours
Part Time
To deliver and build Neptune's premium brand range to our partners and customers across the U.K. To work closely with the Q.C. and Customer services team to give Neptune's customers the very best in home and store delivery. Nights away are sometimes necessary if required so a flexible approach to work is essential. Driving is only part of the role as you are responsible for the build and customer care whilst on the delivery. Very customer facing with you potentially being the only person from Neptune they meet.
Job Responsibilities
To ensure;
All deliveries are carried out to "white glove" standards including keeping the customer informed at all times.
To monitor and maintain the tools and vehicle provided to the highest standard.
All customers are treated the same regardless of the delivery.
To liaise with customer services and Q.C. to improve our service and standards.
Manage own time (hours) to ensure the route is completed legally.
To ensure all returns/collections are suitably wrapped to prevent damage
To train team members to our white glove standard to exceed customer expectations.
Skills & Knowledge
• Previous home delivery experience
• Driving licence with less than 6 points (to suit vehicle required)
• Good organisational skills with great attention to detail
• Driving hours regulations (if required)
• Good communication skills
• Ability to adapt on the job to give great customer experience
If you feel you have the above skills and "tick the boxes" for this role, please send your CV or contact the guys at TRAK Employment

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