Contact Centre

Recruiter
Anonymous
Location
Telford
Salary
Competitive
Posted
27 Jun 2019
Closes
25 Jul 2019
Contract Type
Contract
Hours
Full Time
Outline:

Do you have excellent customer skills and enjoy working in a busy and fast paced role? Our client is seeking a hard working, dedicated and experienced customer service executive with a current DBS to join their small and expanding team on temp to perm basis paying GBP9.00 per hour with an excellent package once permanent.

If you are seeking a new challenging fast paced role then please apply now!

The Job Role:

* This is a busy Contact Centre role.

* Dealing with a high volume of incoming calls.

* Dealing with and processing any incoming referrals.

* Speaking to insurances and private medical companies.

* Dealing with corporate and self pay clients.

* Changing and cancelling customer sessions and re arranging these for a more suitable time.

* Creating and update customer files.

Experience/ Requirements:

* A Customer Service / Call Centre experience is ESSENTIAL.

* You will have a current DBS check.

* The ability to retain information is essential

* You will have excellent PC skills and be able to work in a fast paced environment.

* You will be self motivated, hard working and driven.

* Excellent time management skills are required.

The Package:

* This is a temporary to permanent role with an immediate start if you have a DBS check in place.

* An hourly rate of GBP9.00 per hour.

* Working hours of 9am - 5pm.

* A permanent salary of between GBP17 - GBP19,000 per annum