Senior Program Specialist

Parexel is in the business of improving the world's health. We do this by providing a suite of biopharmaceutical services that help clients across the globe transform scientific discoveries into new treatments. From clinical trials to regulatory, consulting, and market access, our therapeutic, technical, and functional ability is underpinned by a deep conviction in what we do. We believe in our values; Patients First, Quality, Respect, Empowerment & Accountability.

This role will be based at our new Medical Communications office situated in Littlehampton, we are a close distance to the train station as well as the town center and we have the feel of an innovative and collaborative medial communications agency.

You will be working as part of our successful Account Management group and report into one of the Account Directors and be part of a collaborative team.

As the the Senior Program Specialist you will be responsible for the day-to-day project management of assigned programs, particularly complex or multidisciplinary programs (eg, publications programs and major congresses), working closely with all members of the delivery team across departments. In addition, you will also work closely with the Functional Managers to identify and share "Best Practices" in terms of project delivery-effective team communication, efficient working processes etc.

Key Accountabilities:

Project Planning and Delivery
- Confirm project/program requirements with client/Account Manager or Account Director/Scientific & Editorial Services /Meeting Services; participate in scope definition
- Define staffing requirements and raise issues relating to staffing levels as appropriate
- Create project plan and delivery schedule including project metrics and risk management and communications plans
- Establish team roles and responsibilities in conjunction with Account Manager or Account Director/Scientific & Editorial Services/Meeting Services
- Monitor and control freelance resource progress
- Establish essential lines of communication internally and externally
- Support Account Manager or Account Director in establishing client approval processes
- Support Functional Managers in establishing project/program processes
- Undertake program/project scheduling
- Initiate program/project kick-off meetings
- Ensure appropriate program/project folders are set up and understood by internal project team
- Set up appropriate tracking systems
Undertake the project management of assigned program/projects according to agreed internal and client processes
- Maintain detailed awareness of program/project status in order to respond appropriately to client/faculty/internal questions
- Serve as key internal and external point of contact regarding program/project status ensuring proactive communication of program/project status with client, faculty, and internal team
- Ensure program/project is aligned with product strategy and messages as appropriate through liaison with and involvement of Account Manager or Account Director and functional areas as needed
- Coordinate cross-functional/internal program/project team
- Ensure project budget and delivery timing is achieved
- Review project reports ensuring quality and accuracy of information; address exceptions as needed
- Identify change in scope issues, assess cost implications and frame issues for Account and Functional Management
- Communicate issues to Functional Management
- Work closely with Account Manager or Account Director to review and challenge team delivery processes, identifying and sharing Best Practices to improve quality of service and overall efficiencies
- Support Account Manager/Account Director/Business Development in proposal development as required.
Skills
- Demonstrated ability to deliver projects to completion on time and within budget
- Demonstrated ability to lead the team to success
- Team player with strong negotiation and organizational skills
- Excellent interpersonal communication skills, both verbal and written
- Project management expertise and the ability to define and refine processes
- Proactive approach
- Ability to relate to key client personnel and faculty in a professional fashion
- Competent in the use of Word (Advanced), PowerPoint (Advanced), Excel (Advanced), and Outlook and a sound knowledge of databases (e.g. Access)
- General knowledge of EACCME/ACCME/FDA/AMA and publications guidelines

Education
- Bachelors degree in Business or life sciences preferred

Language Skills
- Proficient use of English language

Minimum Work Experience
- A good understanding of, and experience in, the medical communications business managing client projects, preferably with experience of working across a variety of functions.
- Previous MedCom agency Project Manager or Account Executive experience is essential.
- This position requires a willingness to travel to meetings etc. as needed.

In return we will be able to offer you a structured career pathway and development within the role including awareness and understanding of the industry. Your hard work will be rewarded with a competitive base salary as well as a benefits package including 25 days holiday per year, a strong contributory pension scheme, life assurance, long term disability insurance, private medical and private dental cover as well as other leading-edge benefits that you would expect with a company of this type.

Apply today to begin your Parexel journey!