Administrator (compliance and quality assurance)
Compliance and Quality Assurance Administrator
Fixed Term – 12 months
37 hours per week
Location: Derby, AIM Awards head office (Pride Park)
This role represents an exciting opportunity to join a successful awarding organisation and end point assessment organisation. AIM Awards have a portfolio of over 500 regulated qualifications and in the last two years have become recognised as the end point assessment of choice for the creative industries. We have six standards in operation and ambitious growth plans.
We believe in the positive power of education
We want to keep AIM Awards going and growing. We know that great businesses are powered by happy colleagues who feel invested in the company they work for. Our people are curious and creative colleagues that anchor us to our foundations and help to achieve our charitable objectives for learning – all kinds of learning for all kinds of people. Whether it’s at home, in the classroom or in the workplace, learning is the key to improving our chances in life.
As well as providing a fun and inspiring workplace, over the years we have defined clear values that inform everything we do, ensuring all our teams are striving to be world class, constantly innovating and inspiring positivity in their colleagues.
Not just co-workers, we're proud AIM Awards colleagues who help our company thrive. Our friendly and professional teams work together in a diverse range of roles to support the future of work and learning around the world.
We are currently recruiting for a compliance and quality assurance administrator to work in our internal compliance team, on a fixed term basis for 12 months.
OVERALL JOB PURPOSE
The compliance and quality assurance administrator role provides administration support to the compliance and quality assurance directorate, including processing centre applications, approving and processing qualification approvals and processing direct claim status applications. The role includes responsibility for the maintenance of records, filing systems and computer files, and preparation for inspections, audit and self-assessment.
The ideal candidate will be organised and efficient, with the ability to apply a high level of attention to detail to their work. They will support the booking and administration of all internal and external compliance events including requesting documentation, managing enquiries, setting up the event and creating resources to support. The role involves proofreading and formatting quality assurance reports, therefore the postholder will need to be able to demonstrate high levels of accuracy in their work.
The role involves liaising with customers directly regarding documentation for attendance at events. Therefore, we are looking for the ability to provide excellent service to customers and colleagues, so strong interpersonal skills and effective communication skills are important in this role.
The ideal candidate will be computer literate, with a knowledge of Microsoft packages and/or have experience within a similar role, however full training will be given to the successful candidate.
Minimum requirements are:
- Strong communication skills, both written and oral
- Good interpersonal skills
- Demonstrable high level of accuracy and consistency in work
- Ability to problem solve and use initiative
- Strong time management skills
- Ability to be flexible with tasks and within role