Enforcement Agent Ross and Roberts - various locations

14 Jun 2019
24 Jun 2019
Contract Type
Full Time

Becoming an Enforcement Agent with Ross and Roberts:

Full-time employed Enforcement Agent roles available

Basic salary GBP27,600 with uncapped commission
Locations across the UK including London and Birmingham (homebased)

Our enforcement services provide a comprehensive range of civil and high court collection, recovery and enforcement services. As one of the leaders in our field, we receive up to 25,000 new cases per week, meaning that there is plenty of opportunity for you to maximise your workload with quality cases and, in turn, significantly boost your monthly take-home.

What you will do:

  • As an Enforcement Agent you will travel to various addresses within your local area, executing Court orders and obtaining payment.

  • In some instances, you will be required to facilitate the taking control of goods to the value of the debt, carry out enquiries in to the whereabouts of potential absconders or conclude cases by collecting payment.

  • Once a case has been enforced, the Enforcement Agent oversees payments received, managing the use of receipts and other required documents.

  • Reporting will be a key element to the role, ensuring that company devices and databases are as up to date and accurate as possible and completed within the agreed timescales - in-line with client expectations

Your skills and experience will include:

  • Current Full UK Driving License
  • Communication skills are absolutely key to the success of an Enforcement Agent, showing a natural ability negotiate where required and explain details of the outstanding debt clearly and concisely.

  • You will need to maintain a level-head when dealing with conflict, carrying yourself with confidence and assertion but maintaining a level of professionalism when executing warrants or dealing with members of the public.

  • Further to this, the ability to report accurately is crucial, displaying superb attention to detail, good numerical competency and strong writing skills.

  • You will also need to show strong initiative when working independently, managing workload, planning your day in advance and route-mapping where necessary.

About Ross and Roberts

Ross & Roberts is one of Britain's leading civil enforcement service providers. Through our network of local connections, we provide a flexible, completely bespoke service to local authorities, businesses and private individuals across the country. We're proud of our reputation for handling collections sensitively but professionally - always treating people as people, while achieving the best possible results for our clients.

Ross & Roberts are part of Capita Plc, the UK's leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers' needs, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

As well as a generous basic salary, we also give you21 day's holiday (rising to 25), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact Hazel Hibbitt at or on for guidance.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.