Relief Centre Manager
Our growing property company client is looking for an energetic manager who will be providing cover at their business centres across London. You will be responsible for ensuring continuity of excellent customer service and high levels of occupancy and rental levels.
As the Relief Centre Manager, you will be liaising with all customers and on-going client care and servicing of their requirements and their complaints. You will be identifying areas of improvement and discuss these with the Centre Manager and Portfolio Managers.
You will be running the reception, office administration and bureau facilities within the centres and ensure the smooth running of the centres. Responsibilities will include the supervision and motivation of the on-site staff and you will deputise in the absence of the Centre Manager. You will be assisting in the collection of tenant arrears in respect of rent and service charge and you will ensure that all incomes are to full target levels.
The Relief Centre Manager will be tasked with familiarising them self with competing centres in the local areas and should promote the client and add on services at every opportunity.
The right candidate should be numerate with excellent written and spoken English with sound IT knowledge. As this role is a customer facing role you should be very presentable and personable and act as an ambassador for the client. Good communication skills with an excellent telephone manner and proven ability to work in such a role. If you have previous experience in building management or property this would be an advantage. There may be a necessity to be contacted out of hours from time to time in the event of an emergency.
This is an excellent opportunity to join a forward-thinking property company. Most of the centres are near to the underground stations in London so very convenient for most candidates.
The successful candidate should have an outgoing and bubbly personality and be flexible enough to adapt to change at the drop of a hat!Due to the number of responses we receive to our advertisements we are unable to respond individually to each application. If you do not hear from us within 7 days you may assume you have not been selected this time - but you are welcome to apply for any future vacancy you feel you are suitable for. Thank you for your interest in Acme Appointments.