Depot General Manager

Recruiter
Anonymous
Location
Dudley
Salary
Competitive
Posted
14 Jun 2019
Closes
12 Jul 2019
Contract Type
Permanent
Hours
Full Time
Depot General Manager - Birmingham
We are looking for a dynamic, commercial individual to manage and grow our Birmingham based super depot.
The Depot General Manager will effectively manage an Operational Depot including out bases where appropriate, ensuring Health & Safety, Environmental and O Licence compliance, and delivering first class customer service in line with pre-defined business KPI's, promoting employee engagement to support continuous improvement in productivity and quality of service provision, through continuous review and improved site profitability, to support business growth and best in class performance.
PRINCIPAL ACCOUNTABILITIES
* Monitor, manage and co-ordinate all depot based resources to ensure an increase in operational productivity and improved quality of service provided.
* Ensure service delivery meets defined key performance indicators whilst driving best practice and continuous improvement in cost control and productivity.
* Defines and supports the development of the drivers and staff as a whole by identifying and sharing best practice
* Manages and ensure compliance of Health & Safety, Environmental, Employment legislation and Company policy to ensure defined standards and best practice are adhered to.
* Agrees, monitors and manages the full depot P&L budget, delegating accountability where appropriate, supporting financial year on year growth of the depot
* Work within cross-divisional teams to provide integrated waste solutions using best practice and through continuous improvement.
NATURE AND SCOPE
* Support the growth of the Depots customer base
* Manage service levels and ensuring that corrective action is taken as appropriate.
* Ensure legislator compliance at all times by all staff
* Drives a lean culture throughout
* Manages the operations for current and future demands
* Monitors and manages the depot budget, ensure optimum performance and financial growth.
* Deliver improving financial performance for the operation, ensuring the site meets budget commitments.
* Prepare annual budgets and report on monthly financial position
* Coaches staff where appropriate
* Optimises resources and continuously reviews the operations to improve profitability and customer service, managing change where necessary
* Leads and motivates staff through positive employee engagement through open communication
* Defines the strategy to develop the site as a whole by identifying and sharing best practice with peers
* Ensures that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, personnel, finance and Transport) are maintained. Where necessary making regular checks in all parts of the operation including the branch site, vehicles and customer premises and ensuring that all operational equipment is maintained
PERSON SPECIFICATION
* Extensive experience as Operations Manager or position of similar responsibility in Services or Logistics industry
* People and health & safety management in a unionised environment
* Proven track record of working to clearly defined service delivery KPI's
* Proven track record of delivering continuous improvement within an operational / service environment
* Profit & Loss experience
* Waste industry knowledge including relevant laws
* Knowledge of existing and impending environmental and health and safety legislation environment
* Strong Commercial background
* Experienced in people management in a Trade Union environment
* Experience of managing in a labour intensive, multi-shift environment
ABOUT BIFFA:
Here at Biffa, we have a friendly, open, honest culture that's based on mutual trust and respect. Safety is our number one priority and we look out for each other.
We're very proud of what we do and are continually striving to be better. We listen to our employees and we care about what our employees think. At Biffa, we encourage our people to take responsibility. You'll have a real opportunity to make a positive contribution to our business, our customers and to the communities in which we operate.
We're committed to helping our people fulfill their potential. You'll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business.
In return we offer a competitive salary, generous bonus, excellent benefits and real career progression

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