Regional Trainer

Independent Clinical Services
13 Jun 2019
24 Jun 2019
Contract Type
Full Time
ICS Health & Wellbeing is a dynamic and accomplished organisation dedicated to making the UK's local and workplace communities healthier. Working with local authorities, CCGs and employers, we design, implement and evaluate innovative health and wellbeing services that will result in long-term health benefits through sustained behaviour change.

We are currently seeking a Regional Trainer to oversee the delivery of our health services, maximising service performance through reviewing, executing and recommending local and national training programmes. Our services comprise of physical activity, weight management and dietary components underpinned by behaviour change techniques and is delivered at a local and national level by a team of Health & Wellbeing Coaches and Advisors.

The Regional Trainer is responsible for the management and delivery of 1 to 1 and group training programmes, routine competency reviews and development plans. The post holder will also have responsibility for data input assurance; supporting ongoing evaluation of service outputs.
Job Scope:Delivery of set onboarding induction programme to new starters
Conduct group and 1 to 1 training and competency review sessions for all staff within allocated region (as per training protocol)
Conduct service user experience investigation through satisfaction survey analysis and various feedback channels (phone, in-person, social media, focus groups).
Create ambassador service user groups to support case studies and patient forum groups
  • Deliver 1:1 and group sessions to maintain and develop personal delivery competence
    Oversee the maintenance and accuracy of data monitoring records for all Health & Wellbeing Coaches within your region in a timely and accurate manner (as per agreed timeframe)
    Support the service user engagement strategy to ensure adherence to the programme and minimise drop-outs
    Where required, deliver engagement events to generate interest in the programme for potential service users and stakeholders
    Attend regular meetings with other Trainers, Coaches, Advisors and local operational and multi-disciplinary teams
    Liaise with Service Users, Management and clinical teams, and key stakeholders
    Management of signposting manual updates
    Understand region and Health & Wellbeing Coach specific outcome and retention data to help assess performance
    Develop and enhance training programmes and resources (as agreed with Training and Development Lead) to implement a continuous improvement strategy
    Production of effective feedback reports following training delivery
  • Keeping training records updated and ensuring timely delivery of records to Health & Wellbeing Coaches and Training & Development Lead

    About You:Essential:A minimum of an undergraduate degree in Nutrition (or Health related science degree level including Psychology or Health Psychology'), Sports, Exercise Science (or the equivalent) and/or Fitness Qualification, REPS Level 3 with experience of delivering to groups of adults
  • Previous experience in 1 to 1 and group facilitation and teaching, delivering information tailored to adults in a confident, engaging and interactive manner
    You will have a passion for health improvement and supporting individuals to achieve a healthier lifestyle
    A caring, empathetic attitude with the ability to use your own initiative
    Excellent communication skills to enable confident delivery to diverse groups of adults with the ability to tailor style according to individual need
    Able to work independently but seek help/support when necessary
    Access to your own vehicle is essential (outside of London) as you will be transporting programme delivery equipment and expected to travel regularly within your region
    Strong interpersonal skills
    Strong IT skills
  • Experience of working in the healthcare sector Preferable:
    Previous responsibility in quality assurance
    Additional training in areas such as motivational interviewing and behaviour change would be an asset
    The ability to speak more than one language would be an advantage
    CIPD Certificate in Training Practice

    Why ICS Health & Wellbeing?You will receive comprehensive training via a programme involving individual and group training sessions
    Ongoing support from Senior Coaches, your local Operation team which includes regular assessment and development
    All equipment is provided, including a tablet to maintain contact with your team and assist with the delivery of the NDPP sessions
    ICS has been listed in the Sunday Times Top 100 Best Companies to work for four times in the last six years
    We offer a wide range of company benefits including a pension scheme and 25 days holiday (pro-rata)
  • Job satisfaction through delivering an intervention that is likely to have a positive impact on service users physical and mental wellbeing