SAP Basis Support Consultant - Office or Home-Based

Up to £60,000 Plus Benefits Package
13 Jun 2019
11 Jul 2019
Contract Type
Full Time

SAP Basis Support Consultant - Office or Home-Based
Glasgow or Home-Based
Up to £60,000 Plus Benefits Package

Permanent, Full-Time Role (No Contractors Please)

Excellent opportunity for a SAP Basis Support Consultant to join one of the leading SAP authorities delivering solutions to more than 6,000 customers worldwide

Over the last 15 years, we have grown steadily in Managed Services and we are expanding our teams due to our ongoing success. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers’ solutions from A to Z, transforming trust, into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. 

+ Established in 1989
+ More than 7,000 employees
+ Specialist for innovative SAP technologies, like S/4HANA, Cloud Computing, Big Data, Business Analytics, User Experience (UX) as well as the Internet of Things
+ Globally SAP Certified in Hosting, AMS, HANA Operations and Cloud Services
+ More than 6,000 customers worldwide
+ Headquarters in Bielefeld (Germany)
+ Located in 25 countries

Please apply to join a thriving team of creative consultants who are friendly, knowledgeable, highly skilled and love the variety of work within Managed Services.

The Senior SAP Basis Support Consultant Role:

The Senior SAP Basis Support Consultant is responsible for delivering Technical Basis Services per the contractual agreements with customers. They provide SAP technical support to the current ERP and Business Analytics install base (circa 300 customers) as well as providing technical support to the internal AMS and consulting teams. In this role, the consultant is responsible for delivering high customer satisfaction to all customers. As a senior consultant they are expected to act as mentor and knowledge base for the SAP Basis team.

Required Knowledge:

+ SAP Technical Knowledge
+ NWA Administration
+ SAP Enterpise Administration
+ Database administration (SAP Hana , SQL, Oracle, DB2 , SAPDB (MaxDB) )
+ Operating system administration ( Windows , Unix/AIX )
+ Solution Manager system landscape configuration 
+ SAP Security and Authorisations 


+ Experienced SAP Technical support and/or field consultant with a proven track record
+ Experience across multiple industries, multiple platforms
+ Experience across multiple SAP versions ( R/3 , ECC , NW )
+ Experience across multiple SAP landscapes ( ECC , PI, BI , BI-Java , CRM , SCM , HR , Enterprise Portals , Hana )
+ System support (client or consulting) experience
+ Experience of call logging systems
+ Experience of using Solution Manager for landscape configuration and maintenance optimizer
+ Experience of SAP Security and Authorisations 


+ Degree or equivalent required.
+ SAP relevant support certifications attained, specifically BOSUP, HANASUP


+ Position reports to UK Technical Support Manager
+ Position has no direct reports 


+ Position is full-time
+ Location / Travel 
+ Position works from Glasgow Support Office or work remotely from home

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

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