Global Strategic Account Manager
Global Strategic Account Manager
In today's dynamic retail environment, Tyco Retail Solutions understands the importance of new, innovative strategies to improve performance and build shopper loyalty. As a leading global provider of integrated retail performance and security solutions, Tyco Retail has solutions deployed at more than 80 percent of the world's top 200 retailers in 70+ countries. Our Legacy began over five decades ago with the introduction of Electronic Article Surveillance (EAS) technology to combat shoplifting. Retailers worldwide embraced its benefits in helping to deter and detect theft, allowing customers to browse openly displayed merchandise, and protecting the store's bottom line.
What you will do:
The Global Strategic Accounts Manager, serves as Tyco's authorized interface for some of Tyco's largest global customer's with centralized decision making. We are currently seeking to add a new member to our team based in the UK. This person will be responsible to be the global leader on 2-3 Strategic Accounts and manage numerous client relationships through strategic account planning and management. Key goals include maintaining and growing on a year-over-year basis our existing market share of their security, fire, hvac and building controls solutions and services by clearly understanding our clients' goals and helping them achieve them.
Building and maintaining internal relationships within both sales and operations as well as coordinating with numerous internal contacts in all regions of the world is a requirement to ensure successful pre and post-sales support of our client's needs.
The Global Strategic Accounts Manager will report to the Director of the Global Enterprise Accounts team and will be expected to work effectively with peers, create/update on a quarterly basis and share strategic account plans, hold quarterly business reviews and maintain an accurate and up-to-date pipeline in order to meet or exceed annual sales objectives.
This role is designed to support the Global Enterprise Account teams' strategic direction to be the single point of contact for our largest customers from a JCI Enterprise perspective representing all solutions and services in all domains.
What we look for:
*5+ years of sales/business development experience in the Fire, Security or HVAC industry preferred.
*Bachelor's Degree in Business, Marketing or relevant education.
*Strategic Account Planning and end-user relationship management skills.
*Ability to influence globally, strong EQ (Emotional Intelligence Skills)
*Ability to work well in Matrix type environments with a team based approach.
*Ability to work effectively and influence others who are not direct reports.
*International customer relationship management experience is a definite asset.
*Bilingualism or Multilingualism is a definite asset but not essential.
Who we are:
At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.