Shop Manager - Barking

Shop Manager
Location: Barking
Hours: 35 hours per week - including weekends
Contract type: Permanent
Salary: GBP 21,239 per annum for 35 hours per week, inclusive of Inner London Weighting

We've got an opening...

We have an exciting opportunity for an experienced, enthusiastic retailer with excellent customer service skills to join our outlet shop in Barking

Every year thousands of customers visit our shops, looking to pick up a little gift or to treat themselves. Our shops are no ordinary shops however, with pennies raised going directly to helping people in crisis. Did you know that just 66p could buy 100 water purification tablets to clean dirty water? And this is where you come in!

As a Shop Manager, you will be responsible for the management and successful delivery of a customer focussed shop team that is the 'window of the Red Cross' on the high street.

The post holder will be responsible for achieving store profits and targets, and will be accountable for the effective management of finances, stock, premises and administration. You will use your strong leadership skills to motivate and manage a team of paid staff and inspiring volunteers to ensure they receive ongoing support and training. Together, you'll maintain a well merchandised shop that pushes the boundaries and maintains the British Red Cross' image and reputation.

We're also keen to embed our shops in the local community, so we're looking for someone can use their entrepreneurial flair to seize local trading opportunities and promote volunteering with us.

Say hello to the team

Helping people in crisis begins at your local charity shop.

Full of gifts, clothes and even the odd vintage gem, our 330 shops across the UK are home to over 6,500 volunteers and 700 paid staff. Our team is bright and bubbly, and we love meeting people from all walks of life.

We want to make sure everyone that visits us has a great experience, and we never forget the contribution our little makes to helping those in crisis.

This role might be for you if...

You've got retail experience at supervisory level. You can deliver outstanding customer service and you're comfortable with organisational and cash handling duties too.

You know how to get the best out of people. You have proven management skills to develop and inspire your team.

You're a goal getter. You can work to targets and use your initiative to achieve positive results.

You get 'us'. You care about the Red Cross cause and have the skills and knowledge to promote the shop in the local community as the charity retailer of choice. An understanding of issues related to working with volunteers would also be advantageous.

Closing date for applications is 23:59 on Wednesday 26th of June 2019 with interviews to follow.

Should you have any questions on this role please email us at or call us on quoting reference REQWW.

We offer a wide range of staff benefits, these include:

• 28 days holiday per annum plus bank/ public holidays
• Up to 6% contributory pension
• fliexble working policy

Here's a little bit more about us

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes.

From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our goal is to connect human kindness with human crisis.

We're part of the global Red Cross and Red Crescent Movement, and we believe in the power of kindness.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability.

Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on and on LinkedIn - British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis