3rd Line Support Developer
3rd Line Support Technician / Engineer
Otley, near Leeds
Permanent, Full Time
We have an opportunity for a tech-savvy individual to join our expanding IT Team as 3rd Line Support Developer to help to manage, bug fix and develop our core web applications as well as our internal IT related products and platforms.
With this position, you will be providing support to external and internal stakeholders. You’ll be focussed and able to quickly identify and resolve issues, minimising impact to the business. You’ll review processes and / or system performance, highlighting improvement opportunities and will help to evaluate system changes, provide technical feedback and offer recommendations to ensure we continue to enhance our system.
Knowledge and Skills
We are looking for a Coder either looking to use your IT education to start your career or you will have a technical background in 1st or 2nd line support and will be keen to further develop your knowledge and experience.
You’ll have the ability to work to tight deadlines, ensuring a customer-focussed approach and will be adaptable to changes in workload.
We would also like you to have at least two of the following skills:
You’ll be a team player and will be able to juggle a variety of projects simultaneously. With good communication skills, you will be able to resolve technical issues and ensure the customer is kept up to date at all times.
Who are networx?
At networx we provide one of the UK’s most advanced recruitment software solutions and an unrivalled recruitment service to help organisations recruit in a more efficient manner.
Our unique position within the market ensures we can not only provide in house recruitment teams with the tools needed to manage their own vacancies but also a premium agency style service that will help them reach the best candidates too.
As a business, we are incredibly proud to be consistently recognised as one of the Best Companies to Work - receiving the highest possible 3 star accreditation and ranked as one of The Sunday Times Top 100 Small Companies to Work For in 2017, 2018 and 2019. networx is also officially ranked as the 18th Best Company to Work For in Yorkshire and The Humber.