Stage 1 File Handler

16000.00 - 19000.00 GBP Annual
13 Jun 2019
11 Jul 2019
Contract Type
Full Time
My client based on the outskirts of Stockport are looking to boost their already successful claims team. They are seeking FNOL assistants to support the legal team. With a competitive salary and a clear path for progression, now is the time to consider a move.

Duties are:-

* Carry out all initial work relating to new and potential new claims.

* Take initial instructions (whether by telephone or otherwise) from potential clients and obtaining all information that may be required.

* Complete FNOL calls for all insurer client, identifying the client's needs and providing the correct advice.

* Complete all credit hire FNOL.

* Input all relevant information onto a case management system and progress the claim in accordance with the firm's processes.

* Input all relevant information on to any client IT platform in accordance with that client's specific requirements.

* Carry out all due diligence compliance checks (including conflict & ID checks),

* Advise the client regarding the funding of their case and arrange ATE or BTE insurance where appropriate.

* Complete and upload the CNF onto the claims Portal.

* Instruct a medical expert via Medco in appropriate cases.

* Instruct Rehab where appropriate.

* Input data in to relevant MI

* Reallocation of files into other departments as necessary

* Collate all relevant information and documentation regarding the Customers and their Clients financial losses.

* Submit claims to third party parties and enter in liability and quantum negations. Comply with all of the firms' processes and all SLA's agreed by the firm with work sources.

* Undertake telephone attendances on clients and with other persons as required.

* Promote and maintain sound relationships with colleagues throughout the firm.

* Open and close files as appropriate.

* Any other such duties, commensurate with the general level of responsibility of the post, as may be required.

An interest in law and/or a legal degree or equivalent is desired and understanding of PI, Credit Hire or small claims is essential. Send a current CV today

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