Telecoms Customer Service Technician

£20,000 - £25,000 + 28 days holiday per year plus pension
12 Jun 2019
10 Jul 2019
IT, Telecoms
Contract Type
Full Time

Telecoms Customer Service Technician – SME MSP VoIP and Cellular
Liverpool, L33
£20,000 - £25,000 + 28 days holiday per year plus pension and use of a company pool car + Daisy Training

We are looking to recruit dynamic Telecoms Engineers to join our growing Engineering and Technical Department.

We have been established since 2007 and offer business telecoms VOIP and connectivity solutions to SMEs.

We recently become a wholesale partner through Daisy and require a Technical Telecoms Support Engineer

The right candidate must have experience within the Telecoms industry and have good IT knowledge. Ideally the candidate will have worked within VOIP provisioning with a wholesale carrier preferably Daisy Wholesale. Full Training will be provided by Daisy on a 2 day course in Manchester.

The role will also involve:

+ Fault tests for lines and broadband services
+ Transferring/porting of customers phone numbers
+ New line installs
+ New broadband / Ethernet installs
+ Day to day customer support.

Applicants will need to hold a full and valid driving licence.

You may have worked in the following capacities:
Telecoms Engineer, ICT Engineer, Field Engineer, Telecoms & Networks Engineer, Telecoms Support Engineer, Telecoms Helpdesk Engineer, Hosted Telecoms

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

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