IT Support Analyst /Desktop Support Engineer /2nd Line Support

Location
Ellesmere, Shropshire, England
Salary
£26999 - £28785 per annum
Posted
12 Jun 2019
Closes
21 Jun 2019
Ref
DWCL-08
Contract Type
Permanent
Hours
Full Time

Job Title: ICT Strategic Desktop Services Officer

Location: Ellesmere, Shropshire

Salary: £26,999 - £28,785 per annum

Job type: Permanent, Full time

Closing date: 21st June 2019

ICT Services at the Council are searching for an enthusiastic Strategic Desktop Support Officer to join their expanding team who were BETT 2018 finalists for ICT Services and Support.

The Role

An ideal candidate would have a degree of experience of providing an ICT support service in schools and provide a customer focused reliable, flexible operational and technical support service to their Education customers. This post will support schools on a day-to-day basis, enabling them to operate more effectively and efficiently to improve teaching and learning through the use of ICT.

Experience with Windows 7, 8 & 10 and Microsoft Office 2010, 2013 & 2016 in an enterprise environment is essential.

Experience with Apple OSX and iOS devices including mobile device management solutions and Google Chromebooks is desirable.

This is an exciting opportunity to join a diverse fast-paced support team. Their aim is to provide an exceptional cost effective managed service; this includes providing advice, support and implementing solutions to primary, secondary, special schools and Academy Trusts from all over the region.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of; IT Helpdesk Analyst, IT Service Desk Analyst, Desktop Analyst, IT Support, IT Support Engineer, IT Customer Support Technician, IT Desktop Support, 2nd Line Support Engineer, 3rd Line Support Engineer, IT Services Support, IT Helpdesk Support, Service Desk Technician, Network Support Analyst, Infrastructure Support, and Hardware Support may also be considered for this role.