Compliance Manager - Advisory

The Role

To assist with the management and co-ordination of Willis Towers Watson Group Compliance policies and procedures for Willis Limited. To identify regulatory requirements and implement relevant processes to enable standards to be met and provide guidance and training as necessary. To assist with the management and co-ordination of the relationship with and requirements of the regulator.

• Principal Duties will include management and oversight of the following which the Central Compliance team will be carrying out and may include other similar work:
  • Assisting the Business and associated compliance officers through the review and approval of Third Party relationships
  • Analysis of submitted expense claims and the review and approval (in conjunction with the relevant compliance officer) of Gifts, Entertainment and Hospitality submissions
  • Review and approval (in conjunction with the relevant compliance officer) of financial promotions and similar marketing materials
  • Ensuring complaints are handled appropriately through ongoing engagement with the business and the review and approval of complaint responses
  • Analysis of key Management Information to identify any trends arising and making recommendations as to any follow up work required.
• The role may also require the individual to personally undertake those activities noted above
• Ensuring the appropriate escalation of significant compliance weaknesses to compliance management and taking responsibility for ensuring that any issues that arise are followed up and resolved appropriately
• Creating and maintaining good working relationships with the other control functions and liaising, as directed, to ensure information is shared as appropriate and to ensure there is no significant overlap of work
• Developing new and existing Target Operating Models to ensure that the team is working effectively and efficiently
• Assisting in compliance/business projects as required
• Developing and maintaining a suite of MI to give a holistic overview of the activities of the CCT and adherence to applicable service levels
• Day to day management of a team of up to 4 individuals
• Engagement with other areas of the wider WTW compliance community to explore other areas where the Central Compliance Function could be utilised.

The Requirements

Qualifications:

• Degree level. It is highly likely that the job holder will also have a relevant professional qualification - legal, accountancy or business, e.g. Chartered Insurance Institute.

Skills:

• Proactive rather than reactive
• Team player with good interpersonal and influencing skills
• Ability to work under pressure to tight timelines and without direct supervision
• Organised and methodical
• Excellent analytical problem-solving skills
• Strong communication skills, both orally and in writing
• Commercial awareness - a commercial and pragmatic approach to managing compliance
• Fluent business English essential
• IT literate - knowledge of Microsoft office packages needed.

Knowledge/Experience:

• Ideally knowledge/understanding of regulatory and corporate governance
• Professional experience within an insurance broking or insurance environment or within a highly-regulated business environment is desirable but not essential.

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. ...