Anti-Social Behaviour Officer

Anti-Social Behaviour Officer

Coalville

Salary £24,023 -£28,912 per annum

Full Time, Permanent (flexible & family friendly working arrangements)

About us

emh group is one of the largest providers of affordable homes and care and support services in the East Midlands.  We employee more than 1000 employees and have key work bases in Chesterfield, Coalville, Leicester, Peak District and Ilkeston.  In addition to this, we have around 19,000 properties in more than 40 local authority areas across the region and provide care and support to hundreds more customers.

The role

We now have an opportunity for an Anti-Social Behaviour Officer to join emh homes in Coalville to deliver a specialist service within the Housing and Neighbourhood team.

Within this key position, you will specialise on anti-social behaviour with an aim to combat social and financial inclusion. Overseeing medium and high-level cases of ASB cases, including harassment, drug-related complaints, hate crime and domestic violence, you will progress them to court acting as a professional witness and be an effective ambassador for emh. It is important that you build and maintain strong relationships with external partners, MP’s and councillors and you will implement strategies and policies that put us with the sector best.

The ideal candidate

We are looking for an ASB Officer with experience of managing a patch base of schemes and properties with a track record in delivering customer centred and effective services. You will have a solid understanding of operation housing law, housing management and ASB practise management along with knowledge of legislative and regulatory expectations of the sector. A strong negotiator and influencer, the successful candidate will have a genuine enthusiasm for delivering good customer services and will be committed to equality and diversity issues within service delivery.

Our Values

Our Values are important to us and we’re looking for people who can help live our Values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.

Benefits

As an organisation, we are Investors in People - Gold accredited and as such, we are committed to best practice in people management, continuous improvement and support this by offering career development and training to our staff, in a friendly and open environment.  We expect that if you work with us, it will be in a job that is challenging, stimulating and rewarding.

In addition, you can expect to receive:

·      A competitive salary

·      A  contributory pension scheme

·      A Health cash plan (currently with BHSF)

·      34 days annual leave (including statutory days), increasing with length of  service.

·      Flexi-time working hours (where service needs allow)

·      Family friendly policies

·      Charity days scheme

·         Professional subscriptions

·      Free on site car parking