Customer Service Advisor

Simply Wigs
Huddersfield, West Yorkshire
Dependant on experience
10 Jun 2019
08 Jul 2019
Contract Type
Full Time

Due to continued growth, Simply Wigs are looking for our next lovely employee. You will be working within our friendly Customer Services Team, where you will be helping, assisting and guiding our customers.

The role involves speaking to customers either on the phone, or face to face. There will also be general office administration duties, so excellent computer skills are required. You will be taking orders on the telephone, and dealing with incoming email enquiries on a daily basis.  As we are a small, family run business you must be able to work within a small team, as well as being able to multi-task. Due to the nature of our business we are looking for individuals who are kind, caring & are able to show empathy and understanding.

Your duties will include:

Answering phone calls

Replying to emails

Advising Customers on product choices – Full training will be given

Liaising with suppliers for stock information

Occasionally meeting & greeting customers

Ability to use Excel & Word Proficiently

General Office Administration

Qualifications required:

  • GCSE Grade C or above in English and Maths or equivalent

Key Details:

Vacancy Title: Customer Services Advisor
Employer: Simply Wigs
Working Week: Monday – Thursday 8.30am-4.30pm Friday 8.30am-3pm

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