Care Quality Supervisor
Care Quality Supervisor
£21,026 to £25,038 per annum plus enhancements for night working & sleep-ins
37 hours per week, Full Time
Closing date: 30th June 2019
Interview date: 8th July 2019 in Northampton
“I love my job – I feel inspired seeing the service users achieve their goals and learn new skills and like to encourage my colleagues to always do their best.” - This is what Sarah, a Quality Supervisor at Patrick Court says about her job.
Can you see the potential behind the label and work with others to help our residents live more independently in the community?
NCHA is one the largest locally-based housing groups in the East Midlands. We manage over 9,500 homes and house more than 20,000 tenants across the East Midlands in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland. We are looking to recruit a Care Quality Supervisor to join our Project in Burton Latimer; Patrick Court, which has been rated ‘outstanding’ by CQC.
Are you looking for a new challenge?
About the role
As one of three Quality Supervisors, you will have a lead role in managing the quality systems in our Patrick Court project in Burton Latimer as well as supporting a wide range of activities. This will include responsibility for ensuring continued compliance and service improvement to make a real difference to the lives of vulnerable people and help them to develop new skills and greater independence. If, for example, our service user wants to go fishing, or go to the cinema, you would ensure that the support team at the project are fully complying with health and safety considerations. You would audit care files and colleague training files and ensure these are maintained to a high standard.
You will also work closely with the Locality Manager to provide frontline management support to the highly skilled team of support workers and help the team to develop and excel; challenging and encouraging colleagues to continue to deliver an outstanding service. Please see the attached job description for a more detailed list of what the job entails. For information about Patrick Court, see the attached ‘Facts and Figures about what we do’ or click here.
This is a great opportunity for someone who is passionate about providing the highest quality service and has a positive approach to life to work for an organisation that is committed to the on-going training and development of their staff.
"People were at the heart of the service and staff were committed to enabling people to live full, varied and fulfilled lives." - CQC report 2016 for Patrick Court
You must be passionate and dedicated to ensure that the people we support are encouraged to reach their full potential.
As a strong team player, you will be flexible, resilient and able to plan and organise activities and people; demonstrating a clear understanding of Positive Behaviour Support (PBS) and Active Support principles and how this can be applied to support people to achieve the best possible outcomes.
The successful candidate will have up to date, relevant knowledge and experience of good working practice in a social care setting, as well as experience of successfully supervising staff performance and quality. You must also have a minimum level 2 NVQ, Diploma or Apprenticeship in Health and Social Care or another relevant equivalent qualification. Whilst in post, you will be expected to achieve a Level 3 qualification.
A valid driving licence and access to a vehicle is essential for this post. As values driven organisation you will also need a willingness to promote and adhere to the CLEAR values of NCHA.
In return for your experience and values you will receive these benefits:
Circa 36.5 days leave a year with additional 2 days after 5 years service
Healthcare Cash Back Plan worth up to £1200 per year on your routine healthcare costs e.g. Dentist, opticians etc.
Company Pension Scheme options with contributions matched by NCHA and includes life assurance cover
Enhanced maternity/paternity/adoption pay
Free enhanced DBS check where applicable
£250 for successful referral of a friend/family member to work at NCHA
Employee Recognition Scheme
Great learning & development and qualification opportunities
Discounted bus passes and gym membership, discounts and cashback at major retailers
Free access to employee Advice Line; offering a 24-hour confidential advice service to discuss work or home related concerns with professional advisors
All shortlisted candidates will be required to complete online numerical and verbal reasoning tests as part of the selection process.
Please view the full job description in the document tab at the top of the page and refer to the person specification section of the job description to complete your application; the answers you give will be the basis for shortlisting candidates.
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates.