Event & Travel Coordinator/Administrator
- Recruiter
- Anonymous
- Location
- Burnley
- Salary
- 19000.00 - 21000.00 GBP Annual + Benefits
- Posted
- 06 Jun 2019
- Closes
- 25 Jun 2019
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
This role is responsible for the coordination of all T&D activities including the Exertis Express and all off site training events. The Exertis Express is an employee reward programme which takes groups of employees to exciting destinations outside of the UK for team building and group activities.
Additionally, the role will manage the administration associated with the smooth running of the T&D department.
Key Responsibilities:
* Managing the Exertis Express nominations ensuring each one is recorded, acknowledged and shared with the person being nominated.
* Marketing the Exertis Express to encourage nominations and maintain interest in the programme.
* Liaising with Exertis Express winners to ensure all personal information is collated in readiness for the trips.
* Booking Exertis Express trips; coordinating flights, transfers, accommodation and activities.
* Managing all admin associated with Exertis Express trips such as itineraries, feedback forms, personal information forms, codes of conduct etc.
* Acting as the main point of contact for all Exertis Express enquiries from winners, line managers and the rest of the business.
* Coordinating and planning all external training events; dealing with suppliers, booking accommodations and travel where required.
* Managing the stock levels and provision of goody bags for all new starters across all sites.
* Raising purchase orders for all T&D related activities with an external cost association. Reporting on training spend as required.
* Requesting CHAPS payments where necessary to meet supplier terms.
* Ensuring the training rooms are maintained and well presented at all times.
* Liaising with external suppliers to book training on site; managing associated invoices.
* Additional ad hoc duties at the request of the Head of T&D.
* Demonstrate a strong awareness of and commitment to Ethics and Compliance and the DCC Group Code of Conduct.
Essential Requirements
* Highly organised with exceptional attention to detail
* Experience managing travel bookings and liaising with external suppliers
* People focused with excellent customer service skills
* GCSE English and Maths Grade B or above (or equivalent)
* Proactive approach with the ability to find alternative solutions to problems as and when they arise
* Flexible and adaptable to manage situations which do not always go to plan
Required Competencies
1 Communicates effectively
1 Is effective in a variety of communication settings: One on one, small and large groups, or among diverse styles and position levels
2 Attentively listens to others
3 Adjusts to fit the audience and the message
4 Provides timely and helpful information to others across the organisation
5 Encourages the open expression of ideas and opinions
2 Customer focus
1 Anticipates customer needs and provides services that are beyond customer expectations
2 Uses customer insights to drive and guide the development of new offerings
3 Serves as a strategic partner to build, grow and maintain profitable and long lasting relationships with key accounts
3 Drives Results
1 Sets aggressive goals and has high standards
2 Is consistently one of the top performers
3 Pursues everything with energy, drive and the need to finish
4 Persists in the face of challenges and setbacks
5 Always keeps the end in sight; puts in extra effort to achieve deadlines
4 Plans & Aligns
1 Focusses on highest priorities and sets aside less critical tasks
2 Lays out a thorough schedule and steps for achieving success
3 Makes implementation plans that allocate resources precisely
4 Looks for obstacles and develops excellent contingency plans
5 Uses milestones to diligently track and manage the progress of the work
How To Apply:
To apply, please send your CV and supporting personal statement in the first instance . The personal statement is the first stage in the application process. Please include the following:
* Why you are applying for the role
* What relevant experience you have - aligned to the role profile
* What strengths you will bring to the role
* Any additional information which you think is relevant to your application
Applications will be shortlisted and successful candidates will be invited to the next stage of the recruitment process which includes:
1 English and maths assessment
2 Face to face interview
3 Work based exercise
Closing date is Friday 14th June 2019. Please note, applications without a supporting personal statement will not be considered
Additionally, the role will manage the administration associated with the smooth running of the T&D department.
Key Responsibilities:
* Managing the Exertis Express nominations ensuring each one is recorded, acknowledged and shared with the person being nominated.
* Marketing the Exertis Express to encourage nominations and maintain interest in the programme.
* Liaising with Exertis Express winners to ensure all personal information is collated in readiness for the trips.
* Booking Exertis Express trips; coordinating flights, transfers, accommodation and activities.
* Managing all admin associated with Exertis Express trips such as itineraries, feedback forms, personal information forms, codes of conduct etc.
* Acting as the main point of contact for all Exertis Express enquiries from winners, line managers and the rest of the business.
* Coordinating and planning all external training events; dealing with suppliers, booking accommodations and travel where required.
* Managing the stock levels and provision of goody bags for all new starters across all sites.
* Raising purchase orders for all T&D related activities with an external cost association. Reporting on training spend as required.
* Requesting CHAPS payments where necessary to meet supplier terms.
* Ensuring the training rooms are maintained and well presented at all times.
* Liaising with external suppliers to book training on site; managing associated invoices.
* Additional ad hoc duties at the request of the Head of T&D.
* Demonstrate a strong awareness of and commitment to Ethics and Compliance and the DCC Group Code of Conduct.
Essential Requirements
* Highly organised with exceptional attention to detail
* Experience managing travel bookings and liaising with external suppliers
* People focused with excellent customer service skills
* GCSE English and Maths Grade B or above (or equivalent)
* Proactive approach with the ability to find alternative solutions to problems as and when they arise
* Flexible and adaptable to manage situations which do not always go to plan
Required Competencies
1 Communicates effectively
1 Is effective in a variety of communication settings: One on one, small and large groups, or among diverse styles and position levels
2 Attentively listens to others
3 Adjusts to fit the audience and the message
4 Provides timely and helpful information to others across the organisation
5 Encourages the open expression of ideas and opinions
2 Customer focus
1 Anticipates customer needs and provides services that are beyond customer expectations
2 Uses customer insights to drive and guide the development of new offerings
3 Serves as a strategic partner to build, grow and maintain profitable and long lasting relationships with key accounts
3 Drives Results
1 Sets aggressive goals and has high standards
2 Is consistently one of the top performers
3 Pursues everything with energy, drive and the need to finish
4 Persists in the face of challenges and setbacks
5 Always keeps the end in sight; puts in extra effort to achieve deadlines
4 Plans & Aligns
1 Focusses on highest priorities and sets aside less critical tasks
2 Lays out a thorough schedule and steps for achieving success
3 Makes implementation plans that allocate resources precisely
4 Looks for obstacles and develops excellent contingency plans
5 Uses milestones to diligently track and manage the progress of the work
How To Apply:
To apply, please send your CV and supporting personal statement in the first instance . The personal statement is the first stage in the application process. Please include the following:
* Why you are applying for the role
* What relevant experience you have - aligned to the role profile
* What strengths you will bring to the role
* Any additional information which you think is relevant to your application
Applications will be shortlisted and successful candidates will be invited to the next stage of the recruitment process which includes:
1 English and maths assessment
2 Face to face interview
3 Work based exercise
Closing date is Friday 14th June 2019. Please note, applications without a supporting personal statement will not be considered