Customer Service Advisor
Customer Service Advisor
Salary of £22,560 per annum (including London Weighting) Plus Annual Bonus & Benefits
Swiss Cottage or Cricklewood, London
Are you a highly-motivated customer service professional with some sales experience? If so, this is a brilliant opportunity to learn, grow and progress as one of our Customer Service Advisors.
Who am I working for?
Space Station has been helping businesses and individuals to safely store their belongings for decades. Family-owned and well-established, our mission is to provide customers with an unrivalled experience.
Now, we are looking for two Customer Service Advisors to join us, based from our Swiss Cottage or Cricklewood stores.
What will I be doing?
As a Customer Service Advisor, you will sell our high-end storage solutions and ensure that customers receive a first-class service.
In this hands-on role, you will:
- Promote solutions to prospective customers via email, the telephone or face-to-face
- Explain the features, benefits and price of our services
- Liaise with the external removals contractor to ensure that a high-quality service is delivered
- Help ensure the premises are tidy and clean
What are the benefits?
- Salary of £22,560 per annum (including London Weighting)
- Annual bonus scheme
- Contributory pension scheme
- Staff discounts (30% discount on storage and 50% discount on retail packaging)
- Perkbox benefits
- Training and development programme
- 30 days’ holiday including Bank Holidays
After a qualifying period, you will also receive medical insurance, a Christmas hamper, a generous maternity and paternity package and a day off and gift for your birthday.
This is a fantastic opportunity to join a great team of people in a business with a strong family ethos and fun work environment.
Here at Space Station, we look after our people, so they can deliver the best possible experience to our customers. You’ll receive in-depth training and ongoing support to ensure you succeed in your role.
Sounds great! What do I need?
To join us as our Customer Service Advisor, you’ll need:
- Customer service experience
- Some inbound sales experience
- IT skills, including MS Office
- A confident communication style
- A positive and proactive approach
We’re eager to hear from candidates with experience as a Customer Service Advisor, Customer Service Executive, Customer Care Rep, Customer Services Representative, or Customer Care Agent.
Other companies may call this role Customer Sales Advisor, Storage Sales Advisor, Sales Rep, Sales Representative, Store Sales Advisor, Sales Executive, Storage Sales Executive, Telesales or Telesales Executive.
This is a full time role, working 40 hours per week on a three week shift pattern, covering weekdays and some weekends.
Webrecruit and Space Station are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you are a passionate Customer Service Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.