Neighbourhood Contracts Team Leader

Recruiter
Watford Community Housing
Location
Watford, Hertfordshire
Salary
£37,370 - £41,500 per annum
Posted
04 Jun 2019
Closes
18 Jun 2019
Ref
NTXMH425329
Contract Type
Permanent
Hours
Full Time

Neighbourhood Contracts Team Leader
Watford
£37,370 - £41,500 per annum
Closing date: Tuesday 18th June 2019

We are currently looking for a highly motivated individual to join the Customer Relationships Directorate as a Neighbourhood Contracts Team Leader.

Are you great at managing stakeholders and contractors? We are looking for an experienced and robust contract manager to lead and develop our contract management services in both our contracted housing management services and estate services. Managing two senior officers and their teams, you will take personal responsibility to ensure delivery of a high standard of customer service. You will lead on continuous improvement for the newly procured cleaning and grounds maintenance contracts with Accuro and our partnerships with local authorities. You will build great relationships and keep stakeholders informed of progress and our performance.

You will report to the Neighbourhood Services Manager and work closely with colleagues in other Customer Services directorate teams in the delivery of a cross function, ‘patch’/community based service, as well as all other group service staff in the delivery of the overall group objectives. This is an exciting time for Watford Community Housing as we expand our stock and you will also assist us to ensure that any newly developed properties are designed to be sustainable to manage and included on our contracts.

In return, we offer a great range of benefits including 28 days annual leave (plus closure days for Christmas and bank holidays), employer pension contribution up to 11%, development opportunities and employee rewards such as shopping vouchers, duvet days and free massages. Our offices are conveniently located close to Watford Junction station and within walking distance to the shops and cafes of Watford town centre.